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Computer problem: Restore points: gone. Some functionality: gone. Quarantine folder: nothing special. What's wrong?

Some background:

OS: XP
Machine: Gateway pc - dual processors
condition caused by: Running of Clam-Win Virus checker in Quarantine mode.

After the checker finished, I was unable to get to any programs nor able to run anything (including START - RESTART), etc.

The mouse worked.
The Google side bar was gone.
Finally, a 3 finger salute (ctl alt del) shut down the machine.
booted to SAFE MODE and found NO restore points. .
booted to normal admin and the Sidebar came back.
Several of my shortcuts worked at this point
(rechecked the restore points, they were definitely gone)

Clam-win has no "restore or unquarantine" program of it's own, at least, I couldn't find one....

In the Quarantine folder, it appears as though only junk from an unused signon was removed....

I am pulling out my hair here, trying to restore full functionality.....(I can't update FireFox when it asks to).

Unless there is NO other way, can anyone tell me where to go from here (before I use the SYSTEM RESTORE disk that came with the machine, 3-4 years ago).

I would appreciate anything helpful at this point.

PS: the image below is not from my scan. It is from an old scan I had saved....when the current scan finished, I had NO functionality at all, and could not get a screen shot... Still, it shows what Clam-Win looks like...

ClamWin.jpg
32 answers
sort by: active | newest | oldest
Apr 25, 2009. 7:43 PMGjdj3 says:
The restore disks may actually be your best bet. I saved my computer recently by restoring it, then downloading avast to get rid of anything unwanted. It was able to get my computer back to it's previous state.
Jun 7, 2010. 10:06 PMshoyru_master_11 says:
Well McAfee does know ClamWin as a virus infection
May 9, 2009. 9:34 AMArbitror says:
No offense, but how could you get infected by batch viruses? (judging by the ClamWin screen shot) They are so easy to prevent!
Apr 25, 2009. 8:23 AMNachoMahma says:
. If Clam-Win doesn't have an Undo or un-quarantine function, I'm not sure what to do. :( . Can you manually move the quarantined files back from whence they came?
Apr 25, 2009. 12:38 PMNachoMahma says:
> do you know what date the no-more-support for XP goes into effect?
. According to this, June 30, 2009.
May 2, 2009. 8:12 PMReCreate says:
EEK...that's 2 months! WHAT AM I GOING TO DO! AHH AHHH EKK ...*faints*...
May 2, 2009. 8:54 PMNachoMahma says:
. I'm not sure if that means that Windows Update will quit working for XP or not, but I loaded up MSIE, went to Windows Update, and d/l'd SPs 1a, 2, and 3. Burned 'em to a CD (or was it a DVD?). I'll try to remember to d/l the updates since SP3 somewhere around Jun 27 or so.
May 8, 2009. 10:27 PMDerin says:
I don't get updates OR error reports,so the no-more-support will not affect me :)
May 2, 2009. 8:59 PMReCreate says:
what does "d/l" and "d/l'd SPs 1a, 2, and 3"Mean? Really,i am no good with these 2 letter sentences
May 2, 2009. 10:47 PMNachoMahma says:
. downloaded Service Packs
May 3, 2009. 9:31 AMReCreate says:
Oh,thats what it meant
May 2, 2009. 8:08 PMReCreate says:
So you say that everything is screwed up and horrible? Try a system restore point,if you had system restore on. And try AvgFree,its good And lastly,try A fresh XP install(I'm sure microsoft will help you,if you don't have an install CD(but ofcourse your copy of XP has to be legal(And maybe you could try ...This is getting messy :P )))
May 3, 2009. 2:06 PMReCreate says:
Ah,well,you can always try a reinstall
May 3, 2009. 4:27 PMReCreate says:
Ok,I'm not so good,i just screwed up the first sector of my brand new 2GB scandisk flash drive,It freezed windows when i would plug it in,now i formatted it(it took nearly an hour,due to the slow to frozen speed) and so far so good,now,lets see what happend when i do that to a floppy!
Apr 24, 2009. 2:53 PMfwjs28 says:
conficker? maybe, i dont know much about it...
Apr 24, 2009. 4:36 PMfwjs28 says:
ouch...three days?....i would download AVG free and run a scan.... check this out and see what you see...
Apr 24, 2009. 5:47 PMfwjs28 says:
what firewall do you have? and may i suggst this: clicky
Apr 25, 2009. 4:57 AMfwjs28 says:
sounds like you have a good aresnal, but i just don't kknow.....did the conficker eye chart test work?
Apr 25, 2009. 11:24 AMfwjs28 says:
well...not sure what i can tell you...but, i would reccomend a *nix OS.....that way you won't have to worry so much about virusses
Apr 26, 2009. 5:36 AMfwjs28 says:
i feel your pain...

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