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How do I cancel my account?

 

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nelsoneulalio5 months ago

You go to "YOU" (top right corner) and then YOU again and the click on the icon SETTINGS (a clog) and at the right side a box named "unredeemed memberships" where you'll see you membership status and a button "More Memberships". Click on this button and you'll open a page with your membership plan and the option to cancel the auto-renewal. Cheers

LSchwappach5 years ago
Please cancel my account and disable auto renew..

I have already sent an email to cancel@instructibles.com and support@instructibles.com without any response.

This site has horrible service/support.

I believe we members may need to contact the CEO if there support remains as such.
lemonie7 years ago
You don't. Change the e-mail address under Settings, and forget about it.
Unless you did actually authorise a payment? then you see what frollard said.

L
frollard7 years ago
Direct from Ewilhelm's forum post:


If you bought your pro membership via PayPal, you can manage or cancel your subscription directly on PayPal:
https://www.paypal.com/cgi-bin/webscr?cmd=_subscr-find&alias=WJQEXRATPTUBN
PayPal instructions for managing your subscriptions:
https://www.paypal.com/helpcenter/main.jsp;?cmd=_help&serverInstance=9006&t=solutionTab&ft=searchTab&ps=solutionPanels&solutionId=11750&isSrch=Yes


If you bought directly via Instructables, send an email to service@instructables dot com with your Instructables username and we'll take care of it for you. 
Jayefuu7 years ago
You've paid for it.... you may as well keep it. If you don't use it though, and you don't want all the emails you could turn them off in your account management section.
I think (s)he's wanting to know how to unsubscribe from monthly pro membership...