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Hi when I try to replace my new toothbrush head it doesn't "snap" in it feels really loose. the metal part seems to wiggle more. I notice now when I brush i the bristles don't vibrate but I can hear it turn on. I believe its because the replacement inst connecting properly with the base
I have the Sonicare Series 900 does anyone have any recommendations to repair? i went to www.fixmysonicare.com and the site doesn't work anymore.
do the magnets have to be in a certain position? I took the head off to clean the inside and pulled the magnets off and when I put them back on it just hums..
proceed with caution at www.fixmysonicare.com
in fairness, this guy did repair my broken toothbrush. However, when I got it back, it seems as if the battery is not be the one i sent it with, as it no longer holds charge for more than one brushing, whereas I used to go for about a week without charging before I sent it to him. I tried contacting him about this a couple times with no response. He had replied to my emails when I was in the process of shipping it out to him. Very disappointing customer service after the fact!
Technically, my toothbrush does work if i leave it plugged in around the clock (not very energy efficient though :( )
so, cheers and jeers for this sketchy bugger.
My new replacement heads are very loud and do appear and sound like there is something in them are very loose. How can these be replaced?
I've used this toothbrush for over 5 years now and have had no problem. This is the first time this has hppened. I cannot continue using this replacement brush with this sound. Please tell me what to do.
website www.fixmysonicare.com is no longer up. Does anyone have an address or phone number? When I checked this website last, they could repair the broken shaft problem. That is what is wrong with mine.
Or if anyone knows where to get parts (other than batteries) for a HX6930, that would be helpful too.
Thanks SOOO much for posting this. I sent my toothbrush off and just got it back yesterday good as new! So glad I didn't go out and buy a new one! Mine is at least 4 years old and working like it did when I first got it. I can also recommend this site: http://www.fixmysonicare.com/page1.php
My Sonicare is 6 months old. It continually blinks. When off the charger it blinks very fast. On the charger blinks as normal but NEVER STOPS blinking. Still works but don't know why it won't stop blinking.
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Posted:Mar 31, 2009
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