My laptop won't connect to our wireless router?but other computers will?

So a few days ago my computer disconnected from our wireless router which im used to this happening so i just let it go i figured it'll connect again just like before...and now a week later it still doesnt connect. So far i have tryed doing a system restore, updated my wireless card drivers, and have done an automatic update from windows. Still doesn't connect to it at all so im lost..any ideas as to what is wrong or what i should do?

im running windows 7
intel i7
and a intel wifi link 5100(i believe thats what it is?)
and if you need more info let me know.

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You could try removing your Router's Network from your current list of wireless networks. . Click on your wifi icon near the clock - Open Network and Sharing Center - on the left select Manage Wireless Networks.. select you network and click remove... then try to reconnect. Re-entering your network key etc... What security does your router use (WEP, WPA, WPA2)? Have you added any firewall software to your computer recently? Are you able to connect to other networks? If you have another laptop try setting up an adhoc connection from your Win7 machine... to see if your network card is at least working... go to Manage Wireless Networks again.. Click Add and then select create and ad hoc network... etc...

Thank you!

Thanks dude! Fixed my connection and frustration :)

Your brilliance is still paying off after 4 years and I wanted to pop in to say thank you!!! I've been stressing for days trying to fix this and your message helped me fix it within a matter of moments. Thank you so very much for putting this information out there to help others, you are a gem!!! :) :) :)

Thanks for your kind comment... glad you got your wifi sorted!

I spent several hours of frustration last night without any luck. I woke up this morning, saw this, and it turned out to be windows 8 caching the credentials for a network named the exact same as my network. Instead of a helpful error like "password was incorrect" it would just say cannot connect to network or access point. So basically, thank you for this post

Glad to have helped... thanks for taking the time to say hey!

Hey thanks so much. This has been bothering me for the longest time. Mahalo

OMG ILY! ive been trying to solve this wifi problem with my other computer for a year now and because of you its fixed! OMG Thank you!! <3

@rocketsurgery i just want to thank you lol, i am connected now :D
tubanator-2.0 (author)  rocketsurgery6 years ago
Ill try that..and it uses a WEP. We added norton anti-virus to the computer with the router but it shouldn't effect anything since others can connect. And ok i'll try that cause i was just gonna try and bridge the connection with a ethernet cable but im out so ill look into that.
PrincyA15 months ago

Dear Friends If Your Toshiba Laptop is Having Trouble Connecting With Wireless Network We Can Help You Fix This Issue .

Lets Just start With Few Basic Steps –

Restart Your Wireless Router And Internet Device (Modem)
Check Your Firewall Or Antivirus Setting For Internet Connection .

Don’t Be Disappointed If Baby Steps Did Not Worked We Got Few More Steps That Might Help You To Get Your Internet Connection Back .

Why Toshiba Laptop Won’t Connect To WiFi –

Dear Friends Lets Just Try Few Thing First –

1-Restart Your Toshiba Laptop Along With Router .
2-Please Update Your Wireless Adaptor Driver .Install The Latest Version of Wireless Driver .
3-for more visit
4-Good Luck

jamajaims.11 months ago


I've read through this and tried many of the fixes but no luck. I have a Toshiba laptop, with a thomson router. We changed the password and now, every other device in the house can connect, except mine. When I try to connect it says, cannot connect to network. Nothing more. I can connect to other networks, such as my phones hotspot. I have reset the router, restarted my laptop, deleted the network, manually added it, deleted the drive and restarted my computer to reinstall it. I'm at a loss. I tried going through my firewalls but don't know how to do it or to assess if that the problem.

petar2141 year ago

i can see many more people have this issue once in while . please try updating the wireless driver and also please checkout this blog this may solve the issue

martind1551 year ago

its a windows (o.s ) problem . just go step by step and you will solve this problem . try updating the wireless driver and please check the firewall settings . update the windows and any other help visit windows and fix the problem . thanks

amits1071 year ago

Try restarting the wireless router (unplug power lead - wait 5 secs. - plug it back in.

Then while your waiting for router to sync and settle down, restart your laptop.

Check that router shows no errors

If still no connection on laptop, delete existing, saved WiFi connection on it.

Then create new WiFi connection from scratch like the first time you created one.

for more contact toshiba at . i hope this may help

ChloeC42 years ago

get a different wifi box

Hello, i have been having the same problem..(My service provider recently upgraded to 50mb speed) I have a ps4, All in 1 PC, 2 Tablets and a GateWay laptop.. They Wont connect to the Wireless network but my Galaxy S4 and Blue Evo Smartphone will connect.. I have cable internet "Suddenlink" I went and bought a BRAND NEW router. (Linksys) thinking the router was bad. But my all n 1 PC, Laptop, and PS4 will connect if i hardwire it through my Linksys router through ethernet wires. I called my service provider. They told me all there Signals are working fine that there's nothing they can do. " They said it was either my devices or my Router" I called Linksys and asked them if they can help they had me to update everything make sure all the channels are right. Well it still wont pick up!! I absolutely tried everything... I don't know what to do! My All in one PC is NEW so is the ps4. But the only devices will connect is our smartphones the Galaxy and Blue.

yungposeT2 years ago

I have a problem with my laptop connecting to my router. It seems as if my laptop is the only one that will not connect to the router all of my roommates laptop connect perfectly. Also, my wifi switch forcould be working, when i switched it to on before it would have a light, now when i turn it on i cannot detect the light. I was wondering if that could be my problem?

My laptop where the password of the Internet box does not appear.. what can i do??

I'm having the same issue, only my laptop won't only not connect to the internet, but when I open my network connections it's saying the adapter is not connected. I have no idea what this means. As far as I know, I haven't turned anything off or hit any switches. And yes... the wifi switch on the front of my laptop is on. Please help!

Ineedhelp124 years ago
Oh gosh! Can someone please help me?!
My Toshiba laptop isn't connecting to the internet, but everyone else can!
As well as that the internet icon has disappeared!
Please can someone helpp!
rickharris6 years ago
Is the wireless link still working at the router AND the lap top? Have you tested another computer with wireless??
tubanator-2.0 (author)  rickharris6 years ago
Yes every one else's laptop works just fine its only mine that wont connect so i thought it was just the driver but it says mine is up to date when i checked online and using windows update.
The same thing is happening to me.

Just last night, my wifi network completely vanished from this laptop but my mom's laptop has it just fine and normal. As it is, I have to use cable to get internet.

I've restarted the computer, I've searched through the firewalls, and all that. It's still not showing up.
aelias366 years ago
Be more specific, please. What do you mean by "won't connect?" e.g., does the computer not sense the network, have a connection timeout, etc.
tubanator-2.0 (author)  aelias366 years ago
It can sense the network but when i try to connect to it i get an error that says "was unable to connect to (our routers name)"
I had this happening to me when I inserted a wrong password.
It didn't tell me that the password is wrong. Instead it told me that it couldn't establish a connection.
Go into the settings for the network and reinsert the password. Maybe there's a typo.
tubanator-2.0 (author)  Mike736 years ago
Hmm I retyped the password still nothing but after i messed around with it some and figured out its either something with security on the router computer..or how far i am but i was pretty close to it and it still wouldn't connect. cause i was able to connect to a different network.
Sorry if it didn't help. It really sounded like that.
lizzyastro6 years ago
Have you inadvertently turned off wifi on your laptop? That has happened on my netbook before, when someone has flicked the switch on the front without realising the effect.