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PC hard disk makes loud clicking sound and does not boot up

Hello, I had some fall on top of a hard disk and now the disk does not work or boot up. It appears the BOIS does detect it but it then makes a loud clicking sound and cannot be read. Is there anything I can do to retrieve the data? The model is Maxtor DiamondMax plus 9m 80GB. Thanks, Lucas

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Hello, I had some fall on top of a hard disk and now the disk does not work or boot up. It appears the bios does detect it but it then makes a loud clicking sound and cannot be read. Is there anything I can do to retrieve the data? The model is Maxtor DiamondMax plus 9m 80GB.

AndyGadget7 years ago
I'm afraid that this usually means the drive is damaged beyond repair. It is trying to find track zero and not finding it, probably due to damage of the disk surface.
One thing you can try is to put the drive in a plastic bag and leave it in the freezer for a couple of hours before trying it again which will give it the best chance of working, but don't hold out much hope.
If there's no critical data on there then take it apart for the magnets and buy another. If there is data you need to recover, get a copy of SpinRite which MAY possibly make the drive usable, but as I say, clicking is usually fatal.
If there is data that you ABSOLUTELY MUST get at then go to a professional data recovery firm, but be prepared to shell out big money.
You seem to know what's going on with that, Eh, my drive still functions fine and does that, some times it's required rebooting but the noise isn't a tick tick, it's a loud mechanical clunking... Eh, how close to death would the drive be if it's done this a few times but not lately? Also it's never been out of the comp and is almost fragmentation free, need a larger HDD so it's kind of full, so I keep it in good order to try and keep it from going too slow...
Clunking isn't good either. Get hold of a disk utility which allows you to examine the SMART data (lots of free ones) and see what the drive's been up to. SMART data is the drive's own internal record of all the errors which have occurred and will alert you to an impending failure. (And keep those backups up to date ;¬)
Hmm, oddly the SMART data's saying all's well, though the fitness has fallen a little, see when I got the clunking noises the computer was still able to function though anything called up from the drive took a fair while compared to normal...
If you want to keep it running for longer, GRC are claiming Spinrite 6 will detect dodgy areas and relocate them to good ones.
Whatever the case, clunking is definitely not good and I'd replace the drive sooner rather than later. It's always easier to get a system running on a new drive if you can copy data and configuration files from a working drive.
Getting a PC running on a new drive is a great opportunity to clear out the junk but to get your applications running as they were on the old takes a bit of detective work. Don't forget about your mail files, favourites and address book as well as the obvious stuff in the 'my documents' folder.
Eh I need to get a new drive anyways so it'll be a definite change, I realized how it started happening, eh, temper problems that have been kind of dealt with mean that I no longer bang the desk in frustration at the useless internet... I hit the desk hard enough to make the drive skip, interestingly instead of freaking out the computer just rebooted instantly, however it's probably how the issues were caused... Cheers for the help, I've got the use of an external to pull all data from and when I get the cash I intend on replacing it with a new drive, along with a new disk drive, tempted to get a combi blu ray and use the writer bay for something else but I'd lose the capacity to direct copy CDs etc.
lemonie7 years ago
I agree with Andy - it's bust. Bin it or spend money getting a pro to recover all those valuable things that you didn't get around to backing up... L