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my daughter's 8g ipod is not recognized at all by my computer

I own a 2002 Gateway with windows xp with 2 -2.0 usb ports; My old 2g ipod works just fine as with my other daughter's 4.0 g. I also keep up to date with windows service packs. I have i-tunes 8.1 installed.When I plug in the 8g ipod, and open "my computer", it does not say anything while the other two ipods are fine. Thanks!!!

if it's a nano, hold pause and menu for a long time. also find the live chat on www.apple.com. I don't know exactly where it is. just surf their site.
I had this problem with my USB Headphones the other day. I don't know if it is the same problem, but I could not get the PC to recognize my Headphones until I rebooted. Give it a shot.