Auto-Renewed and don't want


Hi there,

I just got notification through paypal that my subscription was automatically renewed for a year.  I initially joined as research for a project and that project is now over - I don't need or want another year's subscription.  How can I get my money back?  How can I talk to a person?

Thanks
Marissa

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randofo6 years ago
If your account has auto-renewed and you do not want this, please contact me privately by clicking here. All requests will be responded to promptly Monday through Friday during normal California business hours.

Thank you.
Sosinska7 years ago
Yes, I'm in the same boat and I cannot find anytwhere on my "YOU" page that lists my payment options. This is REALLY annoying!
Your payment options should be detailed on your PayPal account.

Contact one of the admins via PM to talk about your account.

https://www.instructables.com/about/
Where in my PayPal account can I change from "automatically" to "ask first" (or whatever it's named) ?
This is not currently an option. It cannot only be set to renew or not to renew.
Sorry, pass.
There is a list a mile long of people to choose from...who do we speak to? Is there someone that is best to deal with this? Thank you!
Try Randy
anna68belle6 years ago
I'm in the same situation as well....where do we go to if we want our membership cancelled? They should send me a notification before they renew it...
.  PM someone on the About page. Randy Sarafan's title sounds like he would be a good place to start.
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