Cannot reply to comments from you:comments: reply

This bug has been going on at least two or three weeks. When I get an email notification of a comment, and I hit the "reply" link in the email, it takes me to a web page with a valid-looking box for typing the comment. I type the comment, either in a browser or a smartphone browser, hit "post comment," and it vanishes - without a trace. No way of getting it back.

This bug does not appear on other pages, just this one. So replying to comments directly from emails does not work.

sort by: active | newest | oldest
bajablue6 years ago
This has also happened to me. Google Chrome is my browser.
haibop bajablue5 years ago
great info thanks!
I don't seem to be having a problem. What web browser/OS (and versions) do you use?

susanrm (author)  StumpChunkman6 years ago
Well, that's why I said it's on both my computer and phone. So it seems to be browser independent. Maybe yours is the only one that works.
If you use a Mac, and an iPhone, you're using the same browser. The same is true if you have an Android phone and use chrome. That's why I'm trying to figure out what you're using. I have at least 6 operating systems at home, and quite a few more at work all with a host of browser on them. I'm asking you for specifics on what you use, so I can find an OS that matches yours as closely as possible, and a browser that is identical.

If I can't replicate your problem, I have no way of figuring out what's wrong. So if you could let me know what web browser and operating system you're using, I'd be grateful. And if you want to let me know your phone information as well (Android default browser, iPhone with Atomic, or whatever else it might be), I'll be glad to try it out on that too.

Thank you.
susanrm (author)  StumpChunkman6 years ago
And ironically, I just replied from a link in Chrome. So the problem seems to be intermittent. If I notice any other patterns, I will let you know.

One possible difference is that this link brought me straight to the community forum, whereas replies to comments on instructables and weekly contests take me to my reply page. Hmmm.... not sure.
susanrm (author)  StumpChunkman6 years ago
This is a test...
susanrm (author) 6 years ago
OMG, that is SO not true (about using the same browser). I'm using Chrome on the Mac and Safari on the iPhone. But there are many other possible combinations.

Anyway, I hope that helps you get on the right track. Those are my default browsers and have worked well in the past, until recently.