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Can't Login

I can't login.  Yes I'm sure my username and password are right, my browser was even catching them.

If I'm viewing an instructable and click Add Comment, the login box pops up, I enter valid login details, and it just goes back to the instructable page without my being logged in.  If I try to do the same again, the cycle keeps repeating.

I don't feel there's anything I need to do, that the site has a problem.  I wanted to just notify site staff but when I click the contact link at the bottom of a page it takes me to the forum, which is yet another site bug... I don't want a forum when I click a contact link, I don't want help, I want to CONTACT site staff so they can fix the site problem.

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mikeasaurus3 years ago
That sometimes happens when you have an old cookie from the last time you logged in, or having a browser add-on that stops the page from loading completely. You can try

Disabling any script blocking add-ons to your browser, like Ad-Block, GreaseMonkey, or LastPass
Making sure you have cookies enabled for your browser
Clearing your browser's cache

After, refresh Instructables.com and try logging in again.
RuiMonteiro3 months ago

Google login isn't working. Had to recover my password to login!

asfi2353 years ago
Looks like this is still a problem.....

I can log in, and stay logged in, if I stay in the forums.

If I try to view an instructible, though, whaddya know.....I'm logged out. If I try to post a comment, I get the login screen again, which does absolutely nothing when I fill it in.

And yes, before you ask, I've already performed the Full Browser Rigamarole: deleted all cache, all cookies, all the way back to the beginning of time.

I used to be able to use this site, but now.....just no love from you guys. I've no idea why. Was it something I ate?
asfi235 asfi2353 years ago
And I should add that while I do have Ad Block Plus installed, I have deactivated it for instructibles.com.
That sometimes happens when you have an old cookie from the last time you logged in, or having a browser add-on that stops the page from loading completely. You can try

Disabling any script blocking add-ons to your browser, like Ad-Block, GreaseMonkey, or LastPass
Making sure you have cookies enabled for your browser
Clearing your browser's cache

After, refresh Instructables.com and try logging in again.
asfi235 asfi2353 years ago
If I'm on the intro page of an instructible, I'm logged out and can't log in.

But if I'm on one of the subsequent pages, I'm logged in and all is good.

WUT......?
asfi235 asfi2353 years ago
.......aaaaaaaaaaand now the problem has gone away entirely.

I guess the robot was just having a nap :-(
Kiteman asfi2353 years ago
What device, operating system and browser are you using?
Re-design5 years ago
I am also having problems logging in. I was unable to log in over a 5 hour period today. Using Vista and firefox 12 and another computer on XP home and firefox 12.

Other times I can log in and get randomly logged out.

Sometimes when I try to post and comment I get logged out and sent to a log in screen.

It appears to be extremely hard to get the the forums area if not logged in even just to look for an answer.

Three months ago I wasn't having any problems like this and now I'm having problems on two different computers.
You and several other members are also posting 'negative times'. (It's only 2:05pm PST, but your posting time shows 4:42pm PST)...

----------------------------------------------------------------------------------------

For login/time issues with Firefox, check your browser settings.
To do this, go to Tools > Options > Privacy > Cookies

If you're using the option to "Clear history when Firefox closes", make sure you do not have "cookies" selected (checkmark in checkbox) under "Settings".

In the "Accept Cookies" section, you can have it set to "Keep Until: I close Firefox", however, you will need to add an "Exception" in the "Allow" list for websites that you trust (and want to keep and update cookies for), such as Instructables. (Simply type in: instructables.com)

Also, remember NOT to use the "Private Browsing" option when visiting Instructables, because through private browsing, NO history, or cookie information is saved, and can cause login issues.

Let me know if that helped, or if you need additional suggestions. ;-)
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