Can't change email addy

I keep trying to change my email over to a new email account, but it hasn't seemed to work. It says the old account should receive an email, so I can validate it, but the old account hasn't received an email. I tried it last week, and it tried again late last week, and again today.

Am I doing something wrong or is there an additional step?

Thank you.

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Hi there, I am just new here so I dont know how it works but I have got the same Autodesk problem, I get the email for a Autodesk validation code to my old company email which I am not able to use any more and I changed my account already to my private gmail email account, still it doesn't reach me! Any thoughts?
HeresyOfTruth (author)  Alexdeluxe223 years ago
They fixed mine when I contacted them directly. They were very nice about it. That was three years ago, so I'm unsure what the process is now, but I'd try to look up someone to contact directly.
lebowski6 years ago
Looks like we have a bug. PM me with the email you want it changed to.
HeresyOfTruth (author)  lebowski6 years ago
Thank you so much! I am so grateful for the help. PM is underway.
pozolero6 years ago
i have the same problem... in my setting it said my new email, but i keep receiving mails to my old email account
HeresyOfTruth (author)  pozolero6 years ago
I've been checking both accounts, and haven't received a validation email to either accounts. :(
NachoMahma6 years ago
. If you are not using Firefox, try it. This site is optimized for FF and some weird problems crop up for those using IE.
HeresyOfTruth (author)  NachoMahma6 years ago
I'm using Firefox for the Mac. Good idea, though.
. Oh well. It was worth a try. If one of Robot's minions doesn't chime in soon, try PMing StumpChunkman.
HeresyOfTruth (author)  NachoMahma6 years ago
Thanks for the advice, and who to PM. I had no idea where to turn, and was hoping this was the right place.
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