Instructables

Can't reply to comment or post a new comment on my own Instructable

Hey there,

Has anyone else had issues with posting or replying on their own instructable?
At first an error message would appear "words not matching" for the Recapcha even though the ReCapcha mini-window wasn't displayed (but the  change-word option tag was visible).
Now there is no ReCapcha as well as I can't post a response or new comment on my instructable. 

Picture of Can't reply to comment or post a new comment on my own Instructable
Screen shot 2013-01-22 at 3.19.51 PM.png
mikeasaurus10 months ago
Please see this forum topic for all issues relating to Captcha not working.

This thread is now locked.
mikeasaurus10 months ago
Please see this forum topic for all issues relating to Captcha not working.

This thread is now locked.
Shiseiji1 year ago
I don't get the Captcha in IE 9 at work or Firefox/Chrome/IE 10 at home.
If you can leave a comment then you may have solved the Captcha already. Try clearing your cache and refreshing the page and leaving a reply to my comment.
MoonDocker mikeasaurus10 months ago
Not working in Chrome
ehsmaes mikeasaurus1 year ago
test
mikeasaurus ehsmaes1 year ago
Looks like it worked!
sOULpLANE10 months ago
test
swail28 sOULpLANE10 months ago
Still happening
liamd79210 months ago
omg this is happening to me, it wouldnt even let me type in the captcha values to enter a bug forum
chideki10 months ago
Still happening to me, annoyning
Kiteman chideki10 months ago
Has clearing your cache & refreshing the page not fixed it for you?
CoolGuy231 year ago
ll
Kiteman CoolGuy231 year ago
?
CoolGuy23 Kiteman1 year ago
Missclicked, I thought I deleted it xD
Anyways when I reply on other posts and it says enter the two words on the image, but there is no image.
Kiteman CoolGuy231 year ago
See Mikeasaurus' comment - you may have fixed the issue yourself, clear your cache, refresh the page and try again.
White-Tea1 year ago
I'm also having this problem. Nothing seems to help. Really needs to be looked in too
White-Tea White-Tea1 year ago
Although here I'm not having any problems replying...
kjotvi1 year ago
I am also unable to reply to comments. When I try, I get the "type text from image" alert with no image to work from. There is a working captcha at the end of the article for posting new comments, but entering it's text in it's box does not help me reply to existing comments. I am using Chrome v.28 on Windows XP, have freshly booted the machine, and have cleared my cache in an attempt to correct the problem (to no avail)..
Shiseiji1 year ago
Thanks for the suggestion. I see from another posted I don't get the Captcha because I have a Pro membership. After another few days I was able to post again and am not having any problems now. I don't think I went through a cache clean or reboot, but it's possible. I'll try to remember that if it happens again.

Thanks
mikeasaurus1 year ago
Try just leaving a comment next to the Captcha (instead of replying to a comment), this will solve the Captcha and remove it from appearing again. After posting your first comment on a project, refresh the page and then try leaving a reply.
oesti mikeasaurus1 year ago
The workaround does not work, I read and tried the same two days ago. In the screen shot you might be able to see the "test" comment that worked and then the reply that failed.

Now one funny thing happened once and only once: The captcha widget showed up below the reply form as it should.


Does anybody still develop / maintain this website? You can't expect your average users to find such workarounds. Also anyone ever tried to use the site in IE? You can't even click on the login menu because of a z-index issue. Not that I love IE, but you loose a good chunk of potential users from the get go. Hire the right people ;)
2013-06-07 09.50.20.jpg
mikeasaurus oesti1 year ago
Looks like you got it working, as I you left this reply and I can see a top-level comment, too. I've reported the IE header overlay as a bug, but does this mean the commenting works correctly for you now?
oesti mikeasaurus1 year ago
I got a free upgrade to PRO. After that all captcha boxes disappeared for good and I can reply as much as I like.

However I have little doubt that this is a wide spread issue. In this thread alone you see 2 people apologize for not being able to reply:

http://www.instructables.com/id/Cheap-Sturdy-1-Hour-Quadcopter/


If you still have developers maintaining the site, you should definitely file this as a bug.
oesti oesti1 year ago
Just an FYI of how login looks for IE users. I was able to click it by clicking one pixel below the menu bar :) But yes, the captcha issue exists on FF, Chrome and IE.
2013-06-07 09.59.04.jpg
Ramming1 year ago
I don't have the problem with commenting on instructables, but I can't reply on a comment, because I don't have the captcha box for replies, so I can't post a reply without it complaines about missing words. I have the text that normaly is under the box, but that's it. I'm running Win8 64bit with Chrome, i have tried disabling AdBlock and clearing browser cache, without result other than the need to typing login info to every forum I'm on. Which by the way is really annoying.
Udklip11.JPG
mikeasaurus Ramming1 year ago
Since the last release we've noticed some issues with Chrome displaying our site. It sometimes works if you refresh a couple of times, but I've just switched over to Firefox for now.
We're reolling out another release that will hopefully fix it for Chrome soon.
Ramming mikeasaurus1 year ago
I've tried Internet Explorer and Firefox (the newest versions), and I've the same annoying issue in all browsers. Only on this site. No matter if Adblock Plus is installed or not. This is really frustrating and take away some of the site's charm.
jamie60509 Ramming1 year ago
I have the same issue - it's been going on for months now
BTW I'm using the latest version of Chrome with no extensions
oesti1 year ago
Cannot reply because the captcha is not displayed below the form. I see the captcha for posting a comment, but not the one needed to reply. This happenes for me on FF and Chrome.
2013-06-07 07.35.38.jpg
mikeasaurus oesti1 year ago
Try just leaving a comment next to the Captcha (instead of replying to a comment), this will solve the Captcha and remove it from appearing again. After posting your first comment on a project, refresh the page and then try leaving a reply.
Michael_oz1 year ago
This was driving me nuts, but at least I now know it is not on my end.
Couldn't post in the box at the end of the comments, (what Captcha - I can't see no captcha)
But it did post using the box at the top of the comments.
FF 19 W7/64, also IE8. tried disabling add-ons & firwall/virus, no difference.
@Michael_oz
You will only need to solve the Captcha once. If you don't see it, then you may have solved it once before already. If you can't leave a comment and don't see a Captcha then make sure you don't have any browser add-ons running that might inhibit the site from loading entirely.

Can you provide a screen capture of where you can't leave a comment please?
'ible http://www.instructables.com/id/3D-Printed-Photograph/
has lots of comments. At the top of the comment section there is a box to post a comment, it works, e.g. Clicking Rich Editor changes to the rich editor.
At the bottom of the first page of comments, there is another box to post comments. See attached screen shot. None of the buttons do anything. Yesterday I went thru the process of disabling add-ons & firewalls etc, I doubt it is related to those.
Comment issue.JPG
"Yesterday I went thru the process of disabling add-ons & firewalls etc, I doubt it is related to those."
Any add-on that prevents portions of the page loading will produce results like this. Please disable all browser add-ons, log out, clear your browser cache, and log back in. Then, try leaving a comment. If you see the Captcha again leave a top comment (not a reply) and solve the Captcha, that will authenticate you and you shouldn't see it again.
As I said, did all that yesterday. So I just did it all again...
Disabled all relevant add-ons (yes I know which ones do what), logged out, cleared cache, login, try leaving a comment.
No captcha.
Buttons at top comment box work.
Buttons at bottom comment box don't.

I looked at the source, it looks complete.
apartmentgrower1 year ago
I got the same problem now, I can not post replies to posts. I have tried Firefox, Chrome and Internet Explorer. Not using adblock...
Try just leaving a comment next to the Captcha (instead of replying to a comment), this will solve the Captcha and remove it from appearing again. After posting your first comment on a project, refresh the page and then try leaving a reply.
It does not really help. Maybe if I post a regular post on the same day as I want to post a reply to someone. But I still have the same problem on an instructable which I have previously posted in.
You should only have to complete the Captcha once. Then you can reply and post anywhere. Make sure you have cookies enabled on your browser.
gravityisweak1 year ago
I have this problem too. It will allow me to make new comments, but I am unable to reply to any because it tells me the captcha words need to be entered, even when they are right in the box.
I'm still having this problem 3 months later. I'm using Firefox in Windows 7 64 bit. Oddly enough, replying here doesnt require a captcha.
You are not alone, can not believe how this hasn't been fixed already.
jets_fi1 year ago
Aargh, I have this very same problem! It is driving me and voices in my head nuts! OS is Ubuntu 12.04 and latest Google Chrome. Same thing with latest Firefox too.
mikeasaurus1 year ago
Please try clearing your browser cache, then logging back in to the site again. Press crtl+0 (apple+0) to reset your text size to default, then load up the page you want to comment on again. Did that solve it?
No. Interesting note though: When I clear my cache & history, re-login (& reset text size), enter in the captcha and submit a response; I will get the captcha error and the captcha will change. Then if I answer the new captcha and submit again, the captcha will not change and remains the same no matter how many times I try to post my comment.
colorrot1 year ago
I'm having this problem as well and it's really grinding my gears. Clearing cache has no effect. If I type into the captcha that's at the top of the comment section (as there is no box near my reply to an author), it still does not work. Tried this several times.

Using Windows 8 64bit with Google Chrome.
Do you have any browser add-ons running (like AdBlock or GreaseMonkey)?
I do have AdBlock. I tried disabled it and clearing my cache again. No change.
colorrot colorrot1 year ago
Here's a couple screen shots if that does anything for you. One is the error pop up, the other is showing the filled-out captcha at the top/start of the comment section.
Screenshot (5).pngScreenshot (7).png
TaterTot241 year ago
I am having this problem as well.... Firefox 19.0.2 and Windows 7 64-bit
Titanica-art1 year ago
I also have this problem. I can't reply to the authors comment. The Recaptcha box doesn't show up when I use "reply". It only shows on top when I make a new comment. It's kind of annoying.

(Windows 7, tried both in Internet Explorere v.9 and Firefox v.19, same issue)
liquidhandwash1 year ago
I had a the same problem last night I could not post or reply on the forums seem ok now
sunFlow3r1 year ago
Yes! I'm having this problem too! I can't reply to a comment on my own 'ible:/ I'm on Ubuntu 12.10 and using Google Chrome.
Samw (author) 1 year ago
I run on Safari and it happens on both my iOS 6.1 and OS 10.6
Kiteman1 year ago
Could you edit this to include the browser and operating system you are using, as they are important factors in the fix.