Charged me a pro membership auto-renewal instead of one of the free ones I have.
The below membership(s) are gifts you've redeemed. They are waiting for your current one, above, to expire (on Jul 3, 2013). When this happens the next membership will automatically take effect, you won't have to do anything."
I did nothing, and today there is a $23 charge to my debit card. I take it that the auto-renew feature had to be turned off? That's my guess, but a detail I didn't know about! I need it to do what it said it would do, and use my memberships. This mistake came at a very inconvenient time. I need a refund, please!