loading

Collaboration member cannot edit Instructable error

I have several member working on a Collaboration and now none of them have access to the edit screen, this has only been a problem this week. All members have Mac books and safari of firefox or chrome makes no differences
https://www.instructables.com/id/EQ6LACZHJKC54E7/

thanks

Picture of Collaboration member cannot edit Instructable error
sort by: active | newest | oldest
1-10 of 19Next »
mikeasaurus3 years ago
Using the old or new editor, click the dropdown button and select 'collaborate', then enter in the names of members you want to collaborate with on this project. Only you as the project originator can add people to help you collaborate.

Your collaborators can access your shared project by logging into their account and going to their You page, then clicking on the Instructables tab and then collaborations.

Please make sure you (and your collaborators) don't have any script-blocking add-ons running (like AdBlock, GreaseMonkey, or LastPass) as it can inhibit how the site loads and may prevent functions from working.
liquidhandwash (author)  mikeasaurus3 years ago
Thanks Mike, Ive done all this a couple of months ago, it only just stopped working in the last week
Try clearing your cache and refreshing the page. It sometimes helps clear up weird things like this.
liquidhandwash (author)  mikeasaurus3 years ago
Thanks mike, it still not work for us.
Screen Shot 2013-11-07 at 9.43.44 AM.png
That is exactly what you should see on your side as the creator of the Instructable. For every collaborator, they'll need to disable all browser add-ons, to clear their cache completely, then log in and refresh the page.

Your collaborators can access your shared project by logging into their account and going to their You page, then clicking on the Instructables tab and then collaborations.

Did that help?
liquidhandwash (author)  mikeasaurus3 years ago
Hi Mike we cleared the cache, and cookies form the members computers tried firefox, safari, chrome, seamonkey still the same problem.
I dont think it a problem from this end
The new editor is still having some bugs worked out of it. I just heard from our development guys and collaborations is an area that will be getting a fix in an upcoming release. They suggested that the combination of a project with the new editor and immediately trying to collaborate may be the issue. Try starting a new Instructable using the old editor, then save and refresh the page, then try adding collaborators.

I can get it to work on my machine, but it may be due to admin. powers. If that doesn't work please know we've got this issue reported and will be fixed in an upcoming release with the new editor soon.
Let me know how it turns out. Good luck!
liquidhandwash (author)  mikeasaurus3 years ago
hi Mike Today I deleted the other collaboration members and added them as a collaboration again, same result they still cannot edit.
We're experiencing a lot of problems with the new editor rolling out. If using the old editor doesn't work all I can suggest right now is to hold tight while we try and fix all these bugs in an update soon to be released. I'm sorry about the delay.
liquidhandwash (author)  mikeasaurus3 years ago
Thanks Mike I wont see the class till tomorrow i will try again then.
1-10 of 19Next »