Computer won't detect 8gb zune-brand new, 28 hours out of box-can you help?

Hey, all.

Yesterday, I bought an 8 gb zune and brought it home. I tried turning it on, but all I got was a screen w/ the zune logo, so I figured I had to leave it charging. I went home, disconnected the zune as per instructions I read on the official site, downloaded the software, installed the software (after redownloading because the first one got interrupted and thus currupted), and plugged it in.

The software never recognized it. I kept getting the zune logo (on the player screen), no matter what. Once, I got it to say "charging", but that's it. I left it connected with the logo screen on all night and all this morning, and this afternoon have played with it with no success. Did a hard reboot.

Finally got it to turn on when disconnected and say something about connecting to the social network or something, but pressing the ok button in the center of the zune didn't work. Neither did pressing play, or back. It showed critical battery and turned itself off. Did this twice more, apparently I've completely drained the battery because it won't turn on at all now. If I connect it now, the computer dings over and over and over like it knows something is happening but can't figure it out.

Apparently this is a common problem, I have googled and tried many things with no success.

I've tried all my usb ports, it's brand new out of the box, so is the cord, I know all my usb ports work.

It does show up under device manager, with a yellow question mark beside it.

I'm about ready to return this piece of microsoft junk, before I do, I thought I'd see if anyone has a zune or knows how to fix this...

Can anyone help me?

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xACIDITYx9 years ago
Whatever you do, don't get an iPod. Also, your tags are weird. You have to put commas between each tag :-/
Why not get an iPod? They're great little players that are very reliable.
iPods are great... if they were cheaper and less locked. And did more.
Lithium Rain (author)  xACIDITYx9 years ago
If you put rockbox on them they are less locked!
You can't put rockbox on all iPods. Although I do have rockbox on my Sansa e200 series player.
Lithium Rain (author)  xACIDITYx9 years ago
So. Weird. So do I!
please dont say the 2 gig one
Lithium Rain (author)  xACIDITYx9 years ago
Lol, yep, it's the 2 gig one.

Fear not, I did get the change to handle an 8 gig one though...I convinced my grandma to buy one (before she died)and helped her with it...she really liked it...
Same one I have. You don't have rockbox on it, do you?
Lithium Rain (author)  xACIDITYx9 years ago
I have rockbox on my old 2 gig sansa though.
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