Help! My low voltage, outdoor lighting wont light up - transformer error codes?

I bought a Portfolio 300watt transformer for low voltage outdoor lighting and hooked up a 100' 12 gauge cable (outdoor rated lighting cable) to it. Then I hooked up 4 low voltage lights (12volt 20 watts each). I plugged the transformer in to a gfi outlet that I ran out from the house. And turned it on.

The little display flashes "E" and then "1" . The instructions say that the E means that there is a fire hazard so check the circut. So I unhooked every light except one. Same error. I hooked on a different light and unhooked the first one. Same error.

Instructions say the cable needs to be under 250'. And the load less than 300w. I am there, except it won't run.

Do I have a bad transformer or is there something that I am missing?

Oh, and this is to light my haunt in my front yard, so I am running out of time!

Thanks for any advice!

Matt


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LarryF244 months ago

Ok hope this works for someone here,had the same issue, power out one side of transformer and nothing on the other.Customer had LEDs hooked up to the transformer,after several hours testing and working on it figured out that first off these transformers will not work without a load, no voltage,it require something like 25 watts to work otherwise no 12VAC.

The other thing I needed to do was verify that there were no breaks in the low voltage wiring, I adapted a 25 watt light bulb to the landscape quick connect and moved it from the transformer to the point that there was no voltage and also found that over the winter between the pool under the stones and the patio block that the wire was running under there was a break which I quickly found with my homemade test fixture.

SkidMark24 years ago
After several years with no issue, mine started the dreaded E1 error. But if I pressed up or down arrow, the transformer came on and ran fine for the rest of the night. So it wasn't caused by the load (length of cable or current draw) or a ground fault.
I took the case apart (6 screws). Inside is a small "controller" in a plastic case. The case has 2 screws holding it to the backplane metal. Removing it, the case has 4 small screws on the back holding the cover on. Removing the cover, there is a circuit board with some chips, diodes, resistors, and capacitors. The smaller "can" style capacitors looked OK (you can usually tell when they are shot because they swell up or burst). The biggest cap (redish-orange color mounted horizontallt) is a different type - a metalized film capacitor. I de-soldered it and tested - sure enough - bad. Markings said CL21 305J 250V. Checked on ebay and found the closest rated one - actually a little higher rated (335J 250V CL21) cost $2.99 for 2 of them plus $1.99 shipping. It came about 2 wks ago and once soldered-in and reassembled. It fixed the problem. Unit is now like new.
So, that E-1 can indicate other types of failures besides those listed here. The odd behavior with mine being that the initial start-up failed (after working for years), but a press of the buttons cleared the E-1, indicated to me that it was failing inside the start-up logic.
Since it was effectively useless to me, I wasn't concerned about the risk of takling it apart to see what could be wrong. Glad I did, because I really liked this power supply.

SkidMark2,

You are the man! Your post of 3 years ago is spot on. (The biggest cap (redish-orange color mounted horizontallt) is a different type - a metalized film capacitor. I de-soldered it and tested - sure enough - bad. Markings said CL21 305J 250V. Checked on ebay and found the closest rated one - actually a little higher rated (335J 250V CL21) cost $2.99 for 2 of them plus $1.99 shipping. It came about 2 wks ago and once soldered-in and reassembled. It fixed the problem.) The price went up a little, I had to buy 5 of them on ebay delivered $5.50. I Soldered the new one in and what do you know it works perfect. When I was on ebay I found a new 600w for $85.00 so now I have one in the front and one in the back. THANK YOU!

Damn SkidMark2, you nailed this issue. I was experiencing the same problems. I followed your lead, bought the capacitors on ebay, everything. I again have functioning driveway lights. Thanks! I own a Phillips screwdriver and a soldering iron, but everything I know about electronics is listed between the following parentheses ( ). Seriously, I still don't even know what a capacitor is. I could have just bought a new transformer but this was so much more satisfying. The transformer in my back yard is now exhibiting similar symptoms. Fortunately the ebay purchase included two capacitors. Thanks again.
dickderbin5 months ago

SkidMark2,

You are the man! Your post of 3 years ago is spot on. (The biggest cap (redish-orange color mounted horizontallt) is a different type - a metalized film capacitor. I de-soldered it and tested - sure enough - bad. Markings said CL21 305J 250V. Checked on ebay and found the closest rated one - actually a little higher rated (335J 250V CL21) cost $2.99 for 2 of them plus $1.99 shipping. It came about 2 wks ago and once soldered-in and reassembled. It fixed the problem.) The price went up a little, I had to buy 5 of them on ebay delivered $5.50. I Soldered the new one in and what do you know it works perfect. When I was on ebay I found a new 600w for $85.00 so now I have one in the front and one in the back. THANK YOU!

Old spark 1 year ago
JustinF32 years ago

I had this working fine for years and couldn't figure out why it suddenly stopped working with code E 1. It turns out ants like low voltage when its cold out, they climbed inside of one of the fixtures and brought plenty of sand with them, and they also got inside the box that connects the fixture to the cable. I think they must have caused a short. I put down some ant killer, replaced that fixture and contact and was fixed.

lleibeck4 years ago
I was getting the same error message. After checking all connections it finally came down to, LED lighting does not work when looped.

I orig ran the wire from the transformer to lights 1 thru 5, the from light 5 back to the transformer, hooking all 4 wired to the transformer. The caused the E1 error. Once I unhooked the wire coming from light 5 everything worked fine. Even tried hooking up the wire from light 5 and unhooking the wire to light 1 and everything still works. Check and found no crossed or shorting connection. My thinking is LEDS do not work in a loop
scooter115 years ago
I have the same 300 watt, Portfolio low voltage lighting transformer that Matt had in the initial question, and I had the same E1 error code. I'm going to cut out describing all of the troubleshooting that I did, and tell you what actually fixed my problem. I finally decided that I didn't have a wiring problem, and instead that the transformer itself was bad. I went to Lowes and bought another transformer of the exact same model, and hooked it up to the same wiring for the lights, plugged in the same old optical light detector, and mounted it on the same old screws in the wall, plugged it into the same GFCI outlet that the old transformer was plugged into, and voila', my lights work again.

Since I could find no reference anywhere as to exactly what the E1 error code on these units meant, I'll document it for you....E1 obviously means: Replace Transformer :-)
gormancol7 years ago
 Gormancol----additional fact . I have no extension cord. The transformer is plugged directly into the 110 volt house circuit.

Could the previous flashes have damaged the transformer and if so how can I test it. It was expensive.
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