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How to fix "Please excuse me, that was very impolite!"

Instructables users whose native language is not English may sometimes get this error:
"Please excuse me, that was very impolite!
Exception
javax.servlet.jsp.JspException: ServletException in '/common/newlayout.jspx': Can't insert page '/pages/explore/type/instructable_body.jsp' : ISO-8859-10
blah blah blah to the end of the error page"

The solution (or rather a workaround) is to change the order of preffered languages so that english(en-US or en) would be the topmost preffered language.

If using Firefox, you should go to Preferences->Content and then reorder preferred languages.
On Chrome(or Chromium) you can access the list by clicking on the wrench icon, then Preferences->Under the hood->Change the font and language settings->Language.

Picture of How to fix
kelseymh6 years ago
There. I've cross-linked this solution (and thank you for the screenshot; it should help inexperienced users) to all of the character-set related reports of ERROR 500, going back two years!
kelseymh6 years ago
Thank you very much! I hope this will be helpful to other users with the same problem. Also, I hope that Staff (hey, Matt and Rachel!) can use this to try to fix whatever is going on within the scripts to avoid it in the first place.