Intro step text disappears from published instructables

A few days after publishing an instructable I checked back to find the text from the intro step was missing. There is no way that I deleted the text by accident, as I did not edit the ible between it being fine and the text vanishing. The pictures seem to be unaffected.

This first happened after publishing this ible in December and it just happened again with this one today. In both cases I replaced the text, which so far hasn't had any problems.

What's going on? I often put important information in the intro step and having it disappear is pretty inconvenient.

For anyone else who runs into this problem I was able to find the text using the history tab when editing.

u-two3 years ago

Same problem, a person commented asking for more background.

I wrote up almost a 1000 words to provide.
I saved it and I lost all of it.
Now my tekst says:

{"context":{"location":{},"login-upgrade-img":{},"footer-robot":{},"spinner":{"jQuery11020804966451175752":733},"jQuery11020804966451175752":1},"selector":"#editor-Object-7"}

What the hell?

Do you have any browser add-ons? Can you leave a comment after clearing your cache and refreshing the page?

Did you publish the instructable, check all the steps, then go back days later and check it again? Or did you publish it and check a few days later to find it missing?

I'm wondering if the text disappeared when you clicked on the submit instructable, before that point, or after it was already published.

Thanks.
jeff-o7 years ago
I've experienced the same problem, and not just with the intro step.

Good to know about the history tab - until now I had to re-write by hand.