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Login problem on intructables app (ios)

Im having problem "logging in" on instructables app on ios.,I encounter this only with the last app update.,Everytime i tried to login directly on instructables app,i was diverted to safari app in instructables login page.,& tried to login there.,but it fails.,And last night i tried to login using my facebook account,i successfully login but with a different user name and not my instructables pro account.,i tried to report it & email a feedback.,but no reply and not resolve at this moment.,Is there anyone encountering this kind of bug on instructables App?,im looking for a a fix for this after i updated my app.,tried to uninstall,rebbot & reinstall the app yet the problem still exist.,Luckily i login using chrome on instructables webpage & made a topic here.,Hoping someone could assist me on how to fix this.

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Hi! Paid $49 dollar for a two year on 5/31... Yeah, it now asks me to upgrade again. Is there any way to fix this or am I just out of luck? I tried resetting password and the whole thing. Nope, wants me to pay again. I don't think I'll do that.

Hi,

Please send an email to service@instructables.com if you are still experiencing this issue. Be sure to include your username so our support team can help you as quickly as possible.

Troy (tomatoskins)

Community Manager

rodski (author) 1 year ago

i resolved it on my own.,i successfully Logged in., i just Turned Off my Block Pop Ups toggle switch on Safari Settings.,

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iGonch rodski1 year ago

i have the same login problem with facebook (IOS 9), Unblocking pop-ups didnt help. And Instructables Support team never responded...

Jurie-W1 year ago

My e-adress and picture is mine for my adress as;jurie dekock@telkomsa.net but I can not login with the password that I usually use.

You shouldn't post your email address in a public forum. For individual issues like these, you should email service@instructables.com.