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COMMUNITY : HELP : BUGS


PM's are running off the page!

First off, thanks to staff for fixing the return key function in PM's (private messages).

Unfortunately, with one fix, something else breaks, as messages in PM's are now running off the page and out of the message box. I was able to confirm this with another member (so it's not just me).

*Updated with screenshot of PM (viewing in Instructables)

2nd screenshot shows what PM's look like in my email (you'll see its really hard to read), and it wasn't like this before. After every word is   (HTML non-breaking space). I presume this has something to do with the bug.

- Mac OS X 10.6.8
- Safari 5.1.4



PM-Problem.png
PM-in_email.png
sort by: active | newest | oldest
116
mikeasaurus says: Jul 12, 2012. 1:01 PM
Not sure how I missed this. Thanks for letting us know, we're looking into it!
133
caitlinsdad in reply to mikeasaurusJul 12, 2012. 1:39 PM
I suggest a new category bugs with bugs.
17
canucksgirl (author) in reply to caitlinsdadJul 12, 2012. 4:52 PM
@mike... No worries. Kiteman countered my PM (as I'm sure you noticed my email was the sample)...

@cdad... Good idea, for when staff members are asleep. :P
133
caitlinsdad in reply to canucksgirlJul 12, 2012. 5:52 PM
@canucksgirl... I had suggested they open up site update announcements for comment so they could tie bugs back to changes that were made, kinda like how most software releases are done but hey, I always know to put them in the instructables suggestion box... :P
17
canucksgirl (author) in reply to caitlinsdadJul 12, 2012. 6:10 PM
I agree with you... that makes a lot of sense. At least for a week or so, leave comments open and just make a bold face note to only post problems related to the update, should be sufficient.

In this case, I noticed the problem within an hour of the update, and didn't have anywhere to comment except for on my original bug report, where I had hoped staff would notice... :(

BTW: Love the shameless plug of the Instructables suggestion box. :P
17
canucksgirl (author) in reply to canucksgirlJul 12, 2012. 4:53 PM
*PM*.... (you know what I mean).. :)
17
canucksgirl (author) says: Jul 5, 2012. 7:17 PM
First of all... Thank you staff for fixing the PM's so that they are no longer running off the page.

Is there a possibility that they can be further fixed so that words are not arbitrarily broken apart at the end of the message box?

For example: In one message the word "text" was broken in half. "te" was on one line and "xt" was on the next line.

Technically, the breaks should occur on spaces... right? :-)
17
canucksgirl (author) says: Jun 28, 2012. 4:17 PM
Any update/comment from staff on this one? :)
165
Kiteman says: Jun 26, 2012. 1:53 PM
Yoink, I am also getting this bug (FF13.0.1, under XP Home Edition).
9
kelseymh in reply to KitemanJun 26, 2012. 1:59 PM
See Canucksgirl's update to the main text. Apparently the PM text filter is replacing normal whitespace with non-breaking-space codes. That forces browsers (all browsers!) to treat the entire paragraph as one extremely long word. Sigh.
17
canucksgirl (author) says: Jun 25, 2012. 7:07 PM
bump
9
kelseymh in reply to canucksgirlJun 25, 2012. 10:31 PM
Browser version? OS? Screen capture? I don't see anything wrong with PMs on my system (Firefox 3.6.28, MacOSX 10.5.8).
17
canucksgirl (author) in reply to kelseymhJun 25, 2012. 10:38 PM
Hmm? I'm using Mac OS X 10.6.8 with Safari 5.1.4 (Goodhart saw the same issue with his PM's, but I don't know his OS).

Here's a screenshot. The sent messages and received messages all run out of the message box and off the page. This just started today. All previous PM's are displaying properly.
PM-error.png
9
kelseymh in reply to canucksgirlJun 25, 2012. 11:12 PM
Yep, I'm seeing it as well, only with new PMs (e.g., the one you sent me). I'd suggest adding that screenshot, along with your platform info, to the main text.
17
canucksgirl (author) in reply to kelseymhJun 25, 2012. 11:31 PM
Thanks for your help. ;-)
17
canucksgirl (author) in reply to canucksgirlJun 25, 2012. 10:56 PM
I just sent you a PM (in case someone was tinkering around with the functionality in the last 5 hours), and I can say that on my end, when I view the sent message, it goes right off the page (like the screenshot above).
9
kelseymh says: Jun 25, 2012. 11:13 PM
I see the same issue (MacOSX 10.5.8, Firefox 3.6.28). Newly generated PMs, with user-input carriage-returns, now have each "paragraph" of text on a single displayed line, running off to +infinity.

Presumably, when the dev team modified the PM formatting code to respect user line-breaks, they inadvertently disabled the necessary line-wrapping within paragraphs.
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