Hello,

I recently attempted a purchase of a Pro membership. I never received an email confirmation, and the person I gifted it to did not receive an email confirmation either. Because of this, I attempted the transaction again and was billed a second time, still without an email confirmation.

I have emailed info@instructables.com and the other support emails and have not received a response in over a week. I would appreciate any assistance.

Has anyone else dealt with this? This seems rather unprofessional and shady.