Pro membership charged but no access
I bought a Pro Membership and I logged in. I try to access the Pro membership features such as downloading PDF's and it says I need to buy a Pro membership to gain access. I have a Pay Pal receipt for the purchase and the finds were removed from my account. Can someone help out? I already sent in a support e-mail but was wondering if there was a faster way to get this fixed than waiting several days or worse yet weeks?