Question: I need to download a video from my camera, I need a little help...

Ok, some info: I have an |HP Photosmart M537. It takes both stills and movies. My Photosmart program says it looks for both, but it can only find the stills on the camera. When I plug it in, I can't even find the device on the My Computer tree. Does anyone have any idea what I can do to get the movie off the camera?

Downloads are accomplished via USB port and cable.

Thanks in advance.

Update !


An update of my software and drivers seems to have cured the problem: Thanks again Nacho !

Picture of Question:  I need to download a video from my camera, I need a little help...
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NachoMahma8 years ago
. Drivers aren't required for most modern cams, but just in case
Goodhart (author)  NachoMahma8 years ago
Thank you, this camera apparently DID require an updated set of drivers to down load the video, as it did so, as soon as I got the software installed. BTW: where in the world is the Mic? I heard myself grunt a time or two, and say ON !!! once while I was making the video LOL
fwjs28 Goodhart8 years ago
if you look at the flash on the camera, to the left (when looking at the pic) that looks like it (unless its an activity LED)...
fwjs28 fwjs288 years ago
like tis picture
FI7BBM6FTDBMYGS.MEDIUM.jpg
Goodhart (author)  fwjs288 years ago
I see it now. Yes, the bigger one just beside it senses distance, and that just may be the mic, thanks. The activity / power LED is located beside the on/off switch on the top of the camera.
fwjs28 Goodhart8 years ago
ahh...yea, mics are pretty small.....
Goodhart (author)  fwjs288 years ago
Well, remember, I am used to Electrets and crystal mics, some as small as a dime...but that isn't really all that small anymore ;-)
fwjs28 Goodhart8 years ago
wow...tat is pretty small.
Goodhart (author)  fwjs288 years ago
A dime size around, and nearly as deep as a dime is around.....they look like the moisture ridding plastic things they put in pill bottles now, to keep things fresh. The mic behind that little hole is probably a lot smaller than that :-) About the size of the tip of the little finger from half way out the last joint to the tip.
fwjs28 Goodhart8 years ago
oo...cool!
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