Report Bugs! Get Free Pro Memberships!
Sadly we at instructables aren't always perfect, and when we aren't this results in bugs on our site. These bugs annoy us more than anything, and we want to work diligently in squashing them as soon as we can. To encourage this, we are offering free pro-memberships to those who submit good bug reports that allow us to fix things.
How to Submit a Good Bug Report?
1. First off be descriptive, what did you do to get the bug? Can you reproduce it? What were you doing before the bug? Being very descriptive is key to allowing us to find the problem. Bugs that we can't consistently reproduce will take much longer to get fixed.
2. Include computer specs. What is your Operating System and Browser? what version is your browser?
3. Pictures! Pictures! Pictures! Take screen shots of the issue, before and after if you can.
Exploiting the bug will disqualify you. We encourage white-hattery around here. Any knowledgeable exploitation will not be rewarded.
Good Luck, continue to post bugs to the forums and from this point forward we will be keeping our eyes peeled for good bug reports!
How to Submit a Good Bug Report?
1. First off be descriptive, what did you do to get the bug? Can you reproduce it? What were you doing before the bug? Being very descriptive is key to allowing us to find the problem. Bugs that we can't consistently reproduce will take much longer to get fixed.
2. Include computer specs. What is your Operating System and Browser? what version is your browser?
3. Pictures! Pictures! Pictures! Take screen shots of the issue, before and after if you can.
Exploiting the bug will disqualify you. We encourage white-hattery around here. Any knowledgeable exploitation will not be rewarded.
Good Luck, continue to post bugs to the forums and from this point forward we will be keeping our eyes peeled for good bug reports!


















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Thanks for all the great bug reports, i've filed them and we will be working on fixes in the comming months. Please continue to submit bug reports in the forums so a staff member can get to them.
-Gregg Horton
QA engineer
refresh doesnt fix
im using windows xp professional with google chrome
also now and then the add comment button seems to be a link to the top of the page. refreshing the page seems to fix it though
Comments have stopped working. Reloading or refreshing the page has stopped working (used to fix the problem).
Can't get comment editor to load.
Using Safari on a Mac. Tried Firefox and have same result.
Prior to today there were no issues with comments.
Anyone else?
I figured no one got the email, so I tried going to the "BUGS" page, but its now not loading either.
I get a "Please excuse me, that was very impolite..." message and a lot of code...
BUGS PAGE LINK
btw, San Francisco is Pacific Standard Time. I'm in Vancouver (Canada), just above San Fran. :D
I spent a year and a half as a post-doc at UBC (we lived in a basement suite in Jericho, just a block from the water!). I was more partial to the Canadians, and that cozy ballpark at QE Park -- $6 seats three rows back behind first base! :-).
That must have been an awesome time for you. That is a great area of Vancouver and you can't go wrong with the ballpark for entertainment. I'm partial for the Canucks, as most people here are, but for $6 you can't even get parking at the Arena.
I actually live in the suburbs, but most people outside of the area wouldn't know the difference anyways. lol
So just out of curiosity where do you reside now?
I'm currently in Northern California, near Sacramento.
Out here, we call the entire area the Greater Vancouver Regional District or GVRD. It consists of Vancouver, West Vancouver, North Vancouver, Burnaby, Richmond, Surrey, Delta, New Westminster, Coquitlam, POCO, Langley and White Rock. After that all the cities are considered the Fraser Valley.
It's basically one big city with unassuming roadways that mark the boundaries between each city. So for the most part we call everything outside of the Vancouver City borders as the "suburbs".
Have you ever been to Los Angeles and driven around? The only way to tell when you go from one city to the next is that the street signs change color, and sometimes the addresses start counting over from "1".
I've only made it as far as the Bay Area, but I get what you mean about the boundaries. You wouldn't know you changed areas unless you look at the signs.
We've been growing up so much here that I imagine the Lower Mainland and Fraser Valley will soon do the "merge". They are already so close that with only a little development, there'll be no way to tell the difference from one region to the other.
I hit the reply button on 2 of my comments and do not get a reply box to input text. I don't get please refresh your page or any message from the program. It simply does nothing as if the page froze up. However the page is fine. I went to a different Instructable on my page and I could not reply to any of the comments either. I hope I explained this well enough. Thanks for reading!
Sunshiine
What I had to do each time was reload the page, then the comment box would work. There's been a few "growing pains" on the site since it went down for an update last night. (I'm assuming that's what they did. The site said they were "moving furniture"). LOL
I came back here to report that I commented on 2 members Instructables and the comment went through fine. So I came to this page to comment under my bug report about the comment button and tried to reply and the comment box would not load. I then tried to make a new comment and could not get a box. So I logged out and tried again and this box showed up. Let see if it will work.
I've been using Windows XP while using Chrome, IE ver.8, and Firefox. I've also tried using our Mac that runs iOS X while using Safari and Firefox.
Typically, it keeps asking me to refesh the page, but if it doesn't, then the "updating" bar remains and I've allowed it to run for several hours, but never progressed from there.
I would really like to get my video posted for one of the competitions and I'm running out of time. I've put a lot of hard work (as I'm sure many others have also) into preparing their instructables.
Can someone please help or have some other means to post our video instructables.
Thanks!
Dwight
I'm using a different Dell computer which has Windows XP and have tried using IE 8 and Chrome. This computer is linked to the Internet with a T1/fiber optic line.
I'm guess it has something to do with being a special character. I'm not sure if the $ is dropped off when used in the middle or at the end of the word and this may be something to check out. Also I'm using Mac OS X, Version 10.7.2 and Safari 5.1.2.
Attached are two screen shots that show 'tars' and the correct '$tars' page that it leads to.
If it's me, please let me know. Thanks.
I also would like to say that you cant start a new instructable after this glitch occurs, and you cant delete the unpublished video instructable yourself. You have to ask a manager at instructables.com to delete it for you. THIS IS A HUGE BUG, the creator of their own instructables should be able to manage themselves.
I would like this to get fixed as soon as possible please. Thankyou!
Image:
http://imageshack.us/photo/my-images/864/2012010321h2653.png
OS/Browser:
Not caused by OS/Browser, but Win 7 64bit, Google Chrome.
At http://www.instructables.com/account/gopronow?type=TYPE5&sourcea=footer clicking on a Free Account button when already registered redirects you from http://www.instructables.com/account/register?redirectToNxtPg=true to the submit page, http://www.instructables.com/about/submit.jsp. It should just be detected that you are already registered with a Free account and it should either:
a) not appear
b) bring you to a page that says "You already have a free account!" and possibly, after, "Would you like to upgrade to a Pro Account?", etcetera.
I will also guess that if you were a Pro member, the button would still be there. It should not be there or, instead of the Paypal link it brings me to, if I was a Pro member it should bring me to a page that says "You are already a Pro member! Would you like to (cancel) or (renew) your membership?"
Hope this helps the site to be more user-friendly. I hope it helps despite me losing all my extra details!
Also the comment square is not yellow but rather a grey dotted line.
I'm using mac os 10.6.8
see what happans now
There called “Jacobs ladders”, These messed up when I made them.
I want to delete them but they will not load so I can delete them.
When I click on edit a page comes up saying “Updating”.
Then this came up.
There's been a problem updating your Instructable. Please refresh this page.
When I go to refresh the page it goes back to the updating page and updates forever never fixing the problum.
they are downloaded as .tmp files.
I had a hard time figuring out the problem, and after a bit of experimentation found that changing the file extension solved the problem.
its probably a minor issue but could save many instructables user a bit of headache if it had the correct extension.
i'm running on ubuntu 11.10 with AMD Athlon XP and a packard bell PC
Here is the link
http://www.instructables.com/id/Build-and-Fly-a-Paramotor/
The other thing I noticed was that when I read the rules for Contests some of them have "A" and boxes repeated over and over such as on the "Make It Glow" challenge http://www.instructables.com/contest/glow/?show=RULES
I know that, that is a screen shot from an IPod Touch but it does the same thing on my computer.
Here is my bug...
1. I created two instructables- A photo version and step-by-step version. When I attempted to delete the photo version an "ERROR" message flashed. Then it refreshed the page and had a button saying "Are you sure you want to delete.." I created a second photo version and attempted to delete again. The same second long "ERROR" message appeared followed by the "Are you sure..." button.
2. Macbook OS Software10.5.8 Chrome
3. Sorry no photo available due to short message flashed. It is reproducible though.
Please let me know if I need to resubmit this somewhere else.
when u click login at the top right corner a pop-up window is displayed where you are required to enter the login details.
if you don't enter anything, and click login, then also you get logged in w.r.t. the facebook account opened in any tab of the same browser.
This should not be so as not all of our email id's are on facebook. For a person having multiple id's for different purpose, it is a hassle when you are using facebook at the same time as instructables.com.
It is wastage of time to first logout and then login with you'r other id. Hope to see this resolved soon !
Picture number: 12 is not giving a close up on this link:
http://www.instructables.com/id/Tube-Screamer-clone/step2/Quick-run-through-of-the-etching-process/
I'm using windows XP not sure about any other specs.
Thank you for your time.
I believe the language should be "Any knowledgeable exploitation will be prosecuted to the full extent of the law."