Instructables

Support contact problems

Hi,

Is anyone else experiencing problems contacting the Instructables support team via email?

I have tried to email them via different channels three times now but it comes back as non-existent email address.... ironically the reason I'm trying to email support in the first place is because despite changing my contact to a new email address in my personal settings, emails are still being sent to my old email address.

If anyone knows how to get through to support or if they are having the same issue maybe we can join forces to resolve it..?

Cheers!

mikeasaurus8 months ago
service@instructables.com  or  support@instructables.com
woodman671 month ago

I would like to unsubscribe from insructables at this time,Thanks

Contact service@instructables.com, and they will sort you out.

Thanks
Cworkshop4 months ago
(removed by author or community request)
Kiteman Cworkshop4 months ago
You need to drop an email to service@instructable.com, and they'll let you know what's going on.
J1mwalker8 months ago
Be nice and tell me how to locate my downloads so that I can print them out and work on the project?
You do not have a phone number or e-mail address listed.
J.walker@va.metrocast.net
When logged in, go to your You page and click the download tab to see the projects that you have already downloaded. Once downloaded you can find the PDF's in your computer where you save files from the Internet, typically a /downloads directory.
Kiteman1 year ago
The correct address is service@instructables.com. Is that the one you tried?
PabloDee (author)  Kiteman1 year ago
Thanks Kiteman,

I'll give it a go - I was using support@instructables.com, which is what's listed on the main website.

I'll keep you posted...

Cheers.
Sorry about the confusion. Can you point me to where you saw that email address?
PabloDee (author)  ewilhelm1 year ago
Hey there,

Yes no problem... I have attached a screenshot of the page. The page is accessed via the main home page, if you scroll down to the bottom of the page, on the right there is a link that says support (in gray), click on that and it takes you to the page - here also is the page link.

http://www.instructables.com/about/contact.jsp

I'm in the UK if that makes any difference.....?

Thanks for your support.

Regards,

P.
Screen Shot 2013-01-03 at 21.59.43.png
Eric, it's on the Contact page.
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