COMMUNITY : HELP : AUTHORS


Two people posted ads on my instructable

Two people posted an ad on my instructable and when I asked one person to delete it they posted another ad and argued with me about it not being spam. Can someone please help me get rid of those comments?

Link to Instructable: http://www.instructables.com/id/Paper-Diamond-Puzzle-Sketchbook/

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Goodhart says: Aug 16, 2011. 2:18 PM
Yeah, I seem to have been extra busy this week, now that my computer is almost back, flagging such things.....tis been very irritating to say the least :-)
StumpChunkman says: Aug 16, 2011. 9:56 AM
Apologies if they were there for an extended period of time. We were testing out some countermeasures. It should all be cleaned up by now.
kelseymh in reply to StumpChunkmanAug 16, 2011. 11:30 AM
Countermeasures? Do you have an intern stand in the doorway and throw shredded tinfoil up in the air to confuse the SPAMmers?
Kiteman in reply to kelseymhAug 16, 2011. 11:54 AM
Nah, they weave it into special cosies for the servers...
StumpChunkman in reply to kelseymhAug 16, 2011. 11:49 AM
Force of habit. Previous work experience, so some of the lingo kind of sticks with me. And no making fun of shedded tinfoil. You don't know how well it works on spammers until you try! My idea is to clog their internet tubes with a bunch of shredded tinfoil, and when they try to post spam...their tubes are blocked!

Foolproof!
kelseymh in reply to StumpChunkmanAug 16, 2011. 11:59 AM
The term is entirely accurate, Matt :-) I appreciate people who use appropriate language.
dombeef (author) in reply to StumpChunkmanAug 16, 2011. 10:07 AM
Thanks!
JamesRPatrick says: Aug 13, 2011. 11:09 AM
I looked it over and found the two "members", makinmylife and dimon7777

maki
nmylife has posted comments on at least 13 instructables with links to an external ad or  malacious website. 

dimon7777 has been a member for only one day and claims to be the owner of Instructables.com. This member also posted links to "antivirus software" in the comments and has the "antivirus programs" link as their profile website.

After reading through these, I realized that there's a FLAG for spam option for comment and instructables, but no flag function for complete members. Can we get this fixed, admins? Nobody wants their showcase website to be associated with malware.
Kiteman in reply to JamesRPatrickAug 16, 2011. 7:19 AM
If you think a member is causing problems with spam, or other unsuitable activities, then just drop a PM to one of the admins (usually Randofo, as "Community Manager").

If it's a spam issue, then it's enough to entitle the PM "Spammer" and include the user's name (eg "www.instructables.com/member/SPAMMER").  Otherwise, a brief description of the problem, and a link to the page with the problem comments, would be useful.


StumpChunkman in reply to KitemanAug 16, 2011. 9:59 AM
You can do that, but it's an extra step that's really not needed. If you flag it, in most every case, it should be gone within the day.

I suppose if it's of great importance to get rid of it as quickly as possible you can pm someone, but we're checking flagged items about as often as we check our mailbox.
Kiteman in reply to StumpChunkmanAug 16, 2011. 10:13 AM
I didn't mean PM about each piece of spam, but I have come across a number of accounts recently where a bunch of spam posts and instructables have been posted - for instance, there was an account that posted adverts for fake tanning cream every couple of days - and it's easier to highlight the account than to trawl through their posts.
StumpChunkman in reply to KitemanAug 16, 2011. 11:26 AM
True.
Ninzerbean in reply to JamesRPatrickAug 16, 2011. 6:54 AM
Great idea
kelseymh says: Aug 13, 2011. 1:58 PM
Don't argue. Don't reply. Just flag it and move on. By replying you're letting the SPAMmer know that they were successful.
dombeef (author) in reply to kelseymhAug 13, 2011. 2:17 PM
Ok, I will make sure to not do that next time, thanks!
kelseymh in reply to dombeefAug 13, 2011. 3:23 PM
:-) No problem! It's quite annoying, I know -- and more so when one of these low-paid keyboard slaves creates multiple forum topics as well. On the upside, when someone on the Community Team notices and flags, the postings disappear right away.
dombeef (author) in reply to kelseymhAug 13, 2011. 3:55 PM
And I forgot to include, people should be able to delete comments on their instructable, just like their orange board, so stuff like this won't happen.
kelseymh in reply to dombeefAug 13, 2011. 6:02 PM
That's been discussed many times and is against site policy. It should be easy to find the forum topics (just search for "delete comments").
dombeef (author) in reply to kelseymhAug 13, 2011. 6:11 PM
Oh, ok.
dombeef (author) in reply to kelseymhAug 13, 2011. 3:53 PM
What do you mean the community team? I have heard it before but I forgot what it was. And yeah, it is very annoying to have spam on your own instructable
kelseymh in reply to dombeefAug 13, 2011. 6:03 PM
The community team consists of staff and a small group of members who do things like apply feature flags, can "delete" (flag and make invisible) comments, and do judging on contests.
dombeef (author) in reply to kelseymhAug 13, 2011. 6:11 PM
Ok, thanks for telling me!
Kiteman says: Aug 13, 2011. 12:14 PM
Flag them as "spam", and the admins will delete them for you.
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