Instructables

Updated email address - still getting emails to old address

I updated my email address in my profile over a week ago, and I still get emails to my old address.  I tried updating both the Settings>Email Alerts page and the Settings>Change Email page, but I continue to get emails at the old address. Any ideas how to fix this?  Thanks!

Not sure if it matters, but I'm on Win7 and Chrome.


Kiteman8 months ago

If you mean the newsletter, those addresses are on a separate database.

The best thing to do is use the unsubscribe link in the emails sent to the wrong address, then use the box at the bottom of any page to resubscribe with the correct email address.

+1

If you're still having troubles you can email us at support@instructables.com

nelsonpm327 days ago

Please change our email address from "nelsonpm32@gmail.com" to "nelsonpm3233@icloud.com", Thank you, Philip R Nelson

If you're trying to change the
newsletter email address, you need to unsubscribe from it, then
resubscribe with your new address.

If you mean emails about comments etc, then you just need to go to your You page and change the details there.

Just asking here will not make it happen.

nelsonpm329 days ago

Please change our email address from "nelsonpm32@gmail.com" to "nelsonpm3233@icloud.com", Thank you, Philip R Nelson

If you're trying to change the newsletter email address, you need to unsubscribe from it, then resubscribe with your new address.

If you mean emails about comments etc, then you just need to go to your You page and change the details there.