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Step 9Please hold
You need to get a female to talk in a pleasant voice and say the following:
"The expected wait time to talk to (your name here) is (slight pause) minutes. Please continue to hold and he will answer your call in the order in which it was received."
Where it says "(your name here)" the person should obviously state your name. And where it says "(slight pause)" you will be inserting a number spoken in a different voice in the next step.
"The expected wait time to talk to (your name here) is (slight pause) minutes. Please continue to hold and he will answer your call in the order in which it was received."
Where it says "(your name here)" the person should obviously state your name. And where it says "(slight pause)" you will be inserting a number spoken in a different voice in the next step.
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