Step 15C) Temperature Stabilization: Identify the Problem
Turn on the shower, let the hot water warm up, and adjust for a moderate temperature. Now shut off the flow at the showerhead and go away for a few minutes. Come back and turn it on. If the water quickly becomes scalding hot, your hot water is back-feeding the cold water pipe. If the water is ice cold, the cold water is back-feeding the hot.
If it came out hot (hot water back-feeding the cold pipe), you need a check valve in the cold.
If it came out cold (cold water back-feeding the hot pipe), you need a check valve in the hot.
Now you need to find a location to add the valve. If the pipes are accessible near the shower, that's ideal. If not, you could add the check valve to a main hot or cold water feeding the house...but then it won't always work as well if other plumbing in the house is being used. So you may need to open up the drywall behind the shower or in the ceiling above it in order to get access to a pipe that is just feeding that shower. Once you've found the spot, measure the pipe diameter--you'll need that to choose the right fittings.
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