Fix the earpiece of your Motorola V551 phone.

Step 5 The problem spot

Pulling back on the tab of brown flexible circuit board reveals the problem connection. The pads on this circuit board are supposed to connect through the flexible rubber conductor to the speaker. Apparently they aren't or you wouldn't have read these instructions so far.

At this point you may want to use a small amount of rubbing alcohol on a Q-Tip to clean both the pads and the conductive strip. I know the pads are gold plated... but it couldn't hurt.