Step 2: The fix.
I used a 'helping hands' clamp tool to hold the new jack in place while I threaded the three wires into place. With the archaic set of headphones I was using, it didn't particularly matter which wire was fed into each pin - I tried all possible configurations, I put the white wire in the long pin, and the red and black wires in the smaller pins. Gingerly, heat each pin, and solder into place.
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There you go :)
Take a look at:
http://highfields-arc.co.uk/repairs/headphones.htm
for explanation of wires, plugs etc.
If a DIYSer can use a soldering iron properly, then he/she is fully conversant with a basic volt-continuity meter.
For one, you can't go wrong with the 'common' or ground wire. After that, just connect it as rihaller says.
As a rule, one of the wires may be intermittenttly contacting or even broken at the plug but not likely both.
Smart as most DIYSs are, use the process of elimination.