Activision wants you (as of this writing) to prepay shipping and insure the drums whereupon they will be tested and then replaced. If you want to wait 4-6 weeks (estimated) to get them back.
I'm not sure whether to thank them for the inspiration or vilify them for the awesome customer service and manufacturing but that is neither here nor there. On with the show!
UPDATE! (11/04/08): I have determined that the multi-hit problem was due to a flaw in the plan. The supports under the drum heads should not have been attached to the main chassis but rather to the drum heads themselves. Towards that end there will be a GH:WT Drum Repair Redux soon.
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I considered the performance of my yellow cymbal to be ideal: easily registered both hard and soft hits in the center and readily picked up hits to the far edges as light hits. It was also very easy to get a roll-type action with minimal force.
All other pickups were far from ideal. Congratulations to the yellow cymbal assemblers wherever you may be, job well done.
I decided that I wanted all areas of the pad to register hits if possible, or at least light ones on the edges. I didn't want a false-positive type of hit to register, however, a gentle accidental contact should be ignored.
Decide what you want performance-wise, test to find out how far from that you are, and let's dive in.
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Awesome fix! My drums work better than ever now. Thank you! I'm almost embarrassed to say that I used some pieces of bamboo skewers and rolled up masking tape instead of the metal "springs". I was able to push the skewers into each side of the foam and used the masking tape on top of the sensor and under the skewer. I had to adjust the amount of masking tape for each sensor so they didn''t register when I hit the cymbols. Works great!
We have got a new yellow pad today but it still wont work so its not the pad that is broken.
The black plastic coating has come off the wire slightly but the wires inside dont seem to be broken.
Any ideas what may be going wrong with it.
Any help would be appreiciated.
http://www.protoolreviews.com/how-to/build-it-yourself/repair-broken-rock-band-2-cymbals
What's cool is that the end result was better than the original, since the drums stopped double registering as well as missing the occasional note. It's now pretty much dead-on with every note, even through fills.
http://redoctane.custhelp.com/cgi-bin/redoctane.cfg/php/enduser/std_alp.php?p_sid=JXto77mj