1 have a ds
2 cant use R or L
the reason the keys dont work is because there is dust in there.
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Simple is always best.
1. You could be accidentally pushing the "POWER" switch up and not realizing it until it is too late.
2. Something could be mixed up inside your system. I would try taking a dry toothbrush, without toothpaste, and working it under the "POWER" switch as well as the "Y" and "B" buttons. You might work something loose and fix the problem.
Sorry for replying so late. You probably threw the DS out by now, or had it repaired, but I wanted to at least try anyway.
sorry but i am not much help with the batteries.
Is anyone else having trouble with the DSi's triggers? I had mine repaired twice, then got a replacement from Nintendo, and they're trying to quit again.