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Today, anger seems to be everpresent in our lives: in our daily conmute to and from work, at school, at work, while servicing customers, and sometimes at home from someone that we love. Although I am not an expert in human behavior, I am going to talk about how to respond to anger from my point of view based on seventeen years of working as a crew leader for a state university. Part of my job description required to assign work and supervise the completion of the assigned work of my subordinates. I had to deal with unhappy people very often and our department trained us to deal with conflict on the workplace. It is useful to develop strategies to deal with this kind of situation because we may never know when we are going to be dealing with someone's outburst.
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Signing UpStep 1Why sometimes we get angry?
People get angry for many reasons:
- Learned behavior.If someone is born with parents and siblings that react angrily to any provocation, there is a great chance that the individual will grow up to be an angry adult.
- Stress. We may feel like a pressure cooker, boiling inside until we burst in anger.
- Psychiatric disorders. People suffering from depression or bipolar disorder sometimes experience irritability and may react with anger to perceived threats.
- Intimidation. Some people use anger to manipulate others into doing their bidding. Psychopaths have no conscience and they enjoy having power over people. They resort to threats, intimidation, manipulation, and agression to get what they want. Stay away from these kind of individuals, document and report to authorities incidents like these for your own protection and others.
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You make very good points on being able to manage anger and de-escalate situations. The only thing I would add is that to keep frustration from boiling over into anger, take a break if a project is not going well. Since few families seem to teach these skills to their children, I agree that a unit on anger management should probably be taught in school.
My parents always screamed and threw things at the drop of a hat, and they still consider this 'normal' behavior; it is a relief to be 2000 miles away from them. Thank heavens I had some good role models in my friends' parents.
You might be surprised to discover that most people think that anger is normal and no big deal. I was surprised.
I wrote an instructable about how anger is destructive and how it can be eliminated and most people who view instructables were not even slightly interested. The few who bothered to read it were offended. This is my instructable on how to eliminate anger in yourself: http://www.instructables.com/id/Make-Yourself-More-Peaceful.-How-to-Eliminate-Ange/
You cannot change angry people. But when you react to angry people with non anger-- the result is magical. It changes everything. But it only works if you eliminate your own anger first.
Also, mikey77, your link points back to this Instructable - I almost missed yours. You raise some interesting points (and some interesting comment-arguments).
Here is the correct link on how to eliminate anger in yourself:
http://www.instructables.com/id/Make-Yourself-More-Peaceful.-How-to-Eliminate-Ange/