Introduction: How to Provide the Best Parts Support
We are in the prosumer age. Customers are developing the skills to fix and upgrade products themselves. Why not aid them in the process by considering these two simple steps.
Step 1: Design You Product to Be 3D Printing Friendly
This can entail developing parts with flat bottoms and minimal over handling edges.
Step 2: Make All of the 3D Files Easily Accessible
Consider publishing 3D modelled of the sub-parts of your products.
Also provide an intuitive way for your customers to easily find the sub-part of your product.
See an example here Product Support Example