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We are in the prosumer age. Customers are developing the skills to fix and upgrade products themselves. Why not aid them in the process by considering these two simple steps.

Step 1: Design You Product to Be 3D Printing Friendly

This can entail developing parts with flat bottoms and minimal over handling edges.

Step 2: Make All of the 3D Files Easily Accessible

Consider publishing 3D modelled of the sub-parts of your products.

Also provide an intuitive way for your customers to easily find the sub-part of your product.

See an example here Product Support Example

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