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About 2 years ago, when after nearly 10 years of uninterrupted service our trusty Fisher and Paykel GW609 washing machine failed to start I wasn’t sure what to do. Should I buy a new one? Or should I try to repair it and in the process, save the environment of more plastic, lead, and who knows what else?
I felt that at least I should give the repair a go. But I didn’t have much time, I was under pressure by ‘management’ to get it going or get a new one…but soon!
And so I began searching the Net for schematics, technical info and anything helpful I could find. But very little was forthcoming. Only a few posts here and there but nothing substantial, the general consensus were that most of the faults are to do with the Control Module. The most useful information found was a copy of the service manual (attached) with a listing of the fault codes, but no reference to the Control Module or its schematic. It seems no one had been able to repair the Module and that this part is considered a throwaway by the manufacturer when faulty, to be replaced with a new one when it fails. This seemed like a waste of natural resources and money and so I decided to take a good look at it and check it, to see if it was really faulty and if so, could be repaired.

Step 1: Take care!

UNPLUG THE MACHINE BEFORE OPENING THE CONTROL PANEL !
During the repair, always double check and take a look at that plug to make sure it is off the wall before doing anything inside the machine.
Yes, here we are going to deal with possible electrocution if you are careless because the control board and peripherals are all connected to mains. So remove that plug before touching anything…and don’t forget there is water everywhere too!
 
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Our 15 year old GWL10 worked fine up to a few days ago when it just powered down at the beginning of a wash cycle when filling. I could get it to continue the cycle for short periods (generally 2 -3 minutes but longer some times) by unplugging the wire, waiting a few minutes and plugging it back in. The cycle would resume where it powered down for a short period then power down again. I finally advanced it to the spin cycle until it had drained completely and beeped signaling it had finished the cycle. After reading a number of the posts here, I disconnected the pump and hose but did not find any blockage. I did find water stains on the pump and floor so it had been leaking which I think I solved with silicone grease around the shaft and seal. But it's still doing the same power down thing as before. It is not giving me any codes. It had been making the infamous screeching sound that so many people talked about but I think I've corrected that by cleaning and lubricating the pump. Any help would be much appreciated.

Hi,

I have a 14-year-old GWL10 and just yesterday started having exactly the same problem that you are describing. Have you had any luck diagnosing / solving the issue? Any info you have would be greatly appreciated!

schmitty6624 days ago

GWL15, error code 49. How to test which is bad.? water in tray when I opened the panel

schmitty6624 days ago
jeff.mills.3994 made it!5 months ago

My F-P GWL11 pump kept shutting off w/ diagnostic code 37. I checked diverter valve & pump for blockages and found no problem. Ran the washer/pump thru multiple diagnostic runs and smelled burning, then all lights on but nothing happening so I unplugged machined & plugged it back it but nothing....no lights, will not run.

Now I trying to determine if the pump is dead, or, is the controller module dead, or, are both the pump & the controller module dead??

There's a small bump/bubble on one of the capacitors of the controller module but I see no burns on the board anywhere. (see image)

And I've checked the ohms of the pump (if I'm doing it correctly..see image) that's only showing about 3 ohms, I've read that it should be 7.5 ohms.

F-P_GWL11_capacitor.pngF-P_GWL11_water_pump.pngFisherPaykel controller module.jpg

Jeff,

Please let me know how you fixed this my machine is doing the exact same thing. Smell and all!

1) I fixed the pump screeching noise last month

2) I checked the diverter value and it is free of clogs

Georgiadog  LeeA32 months ago

Any luck? Mine has the same problem with a slight burning smell. I tried to run the diagnostic codes and now it won't turn on at all. Mines only 4 yrs old so I hate to replace it but I can't go much longer without a washing machine

Kenny1604862 months ago
Hi my fisher paykel gw712 is filling with water but won't wash and if I skip to spin it will empty all water but win spin and just today I was mucking around with it and I let it fill with water and it wasn't gonna wash so I gave up and just turned the power off at the wall and it did a bit of a spin so I quickly turned the power back on and it did a wash cycle but when it drained the water would not spin so I turned it off and on at the power point again and it spun that cycle would anyone know what would be going on with it
FaleM2 months ago

How do I remove the lid on a F&P intuitive eco washing machine to get to the motor panel??

DavidM368 months ago

I have a Fisher & Paykal washing machine. It works from start to finish of a wash cycle but is making a high pitch screeching sound which started only at the beginning of the was cycle but it is now doing this throughout the entire cycle. It has definitely gotten more pronounced over time so I know problem is getting worse. What would cause this? Belts? I have no idea. Thanks!

LeeA3 DavidM364 months ago

Can someone please help us out with the screeching??? My F& P is terrible now. It was just in the beginning cycle but now is all the time.

That terrible sound is an easy fix. 1. Unplug the machine. 2. Get as much water out as possible (use a cup, sponges or towels) 3. Tilt the machine back and let it rest on the wall. Enough so that you have easy access to the bottom of the washer. 4. Look for the pump (it has hoses connected to it and 2 separate plug in wire points), The hoses come off easy by squeezing the spring retainer clip and the wires unplug. Just be careful to "disconnect" the wires and not yank them out of the connections. 5. The pump comes out by twisting it. 6. Clean the gunk out of the pump using a small brush or compressed air if available. 7. Use WD-40 or a similar lubricant and spray any moving part you can get to while spinning the little impeller (fan looking thing) especially the bushing on the end (that's where your noise is coming from) 8. Wipe off excess oil and reinstall the pump by putting it back in place and twisting it so it locks in place. 9. Plug in the 2 wires, hook up the hoses with the spring clamps in place, lower it back down, plug it in and the problem is fixed! Warning though, you will probably have to do it again in the future cause it's a common problem. I didn't have to use any tools though you made need some pliers on the clamps. If unsure how to put it back together, just take a picture of how it looks before you start. Real easy and simple. You'll feel like the Maytag man when finished!

First of all...thank you.I did feel the Maytag Woman! Now a new issue.It runs until the spin cycle and it drains but won't spin. I checked diverter valve & pump for blockages and found no problem.Unpluged and ran again same problem now it smell like rubber burning. Please help.

DavidM36 LeeA34 months ago
My F&P did the same thing then one day just stopped working completely. I couldn't even get machine to start so I finally replaced it.
LeeA3 LeeA34 months ago
annewolf DavidM365 months ago

Mine screeches too. It's not constant though. Machine can be spinning and filling with water and be quiet, then suddenly start screeching for a while. Then it will randomly stop screeching. Can't pinpoint anything. Any ideas? Did you figure yours out?

DavidM36 annewolf5 months ago

Mine finally stopped working altogether. I hit the power button and it wouldn't even start so I finally replaced it.

GeoR1 DavidM366 months ago

Maybe you have something (like some junk) jammed in the pump thats casuing the screeching ??

GeoR1 DavidM366 months ago

There are no belts in a F&P

kaygaz3 months ago

FISHER PAYKEL IW712 - WONT PUMP OUT WATER AND ALSO MY SCREEN IS UNREADABLE CAN SOMEONE HELP ME

SakeasiS3 months ago
Washingmachine fisher and paykel model mw512. Not spinning. Seek help.
jasshrie5 months ago

I am in mid-troubleshoot mode on my GW712 and have only found the 4A fuse blown and vaporized PCB tracks as well. Is this repairable or must the board be replaced? Here is an image of the tracks below.

And the story of faults in brief: After failing to drain the tub, it threw the error code 37 (Pump Blocked Error). I tried to put it into spin mode a few times to drain the water and each time it would pump for about 15-20 seconds before stopping, and after a few min would throw the code. I noticed a faint burning smell. The final time I tried this, the LEDs on the control panel flashed and then went out. The machine was dead. I removed the pump and control panel, found no blockage in the pump, so far only the failed fuse and vaporized tracks on the PCB shown below.

vaporized_PCB_Tracks.jpg
PatA2 jasshrie3 months ago

Had the exact same problems with mine. You might wanna check your pump. Mine was burnt out. I think it is from a bad seal on the pump shaft allowing water to leak on to the pump motor. This is what was causing the fuse to blow.

I'm about to start diagnosing my GW712 which stops at the spin cycle, it can be manually prompted to fill with water, rinse and pump out, but wont spin dry.

Replacement boards (and other parts) are available on ebay, lot cheaper than OEM or aftermarket suppliers from what I've seen.

let me know how you go.

How did you both get on? I seem to have the exact same issue.

joelions joelions4 months ago

I have a GW712 that was stopping at the spin cycle. It would just sit there pumping. So I think the pressure sensor was playing up. I took the hose off at each end end blew through it and it is working again today. Hopefully that has fixed it.

vera.tetaite4 months ago

I have just tried to fill my F/P machine but the water is just dripping in. Cold it be the pressure of the water tank or my machine?

vhigg644 months ago
I have a Fisher Paykel washer have replaced the control module and now it makes a beep sound and the spin light comes on no other responses I need some help
dorothy0929494 months ago

Our FP washer has had Sears repairmen out here no fewer than 10 times over its lifespan, and i phoned for another service call. This time, the awful intermittent screeching--which the last repairman didn't hear when he was here--stopped, and now the tub will not drain or spin.

i see that these are common problems. That makes me feel a bit better!

Dayon4 months ago

I have a GW model washer that will not pump water out. I have replaced the pump and checked hoses and y connection for blockage, what am I missing?

jasshrie5 months ago
Caroline365 months ago

I have a f&p Intuitive Eco IW812 which is showing a message Fault Code9. I'm a single mum so need to be a bit frugal. Can anyone tell me what this Faul code relates to please?

Caroline365 months ago
Haysesmom5 months ago
I am no expert and my fisher paykel won't even turn on. For about a week now it has stopped at the rinse phase and beeped and I have to skip ahead to the spin to get it to work. Then yesterday it just stopped altogether. From what I understand I need to test the fuses to see if they need to be replaced, can you tell me where the fuses are? It is a GWL15
jerH1 year ago
Here's an incredibly basic question about this washing machine that I'm hoping you can help with. I recently removed the Selni drain pump to clear a blockage, but when I reassembled and tipped the machine back down, water came leaking out through the pump assembly. Clearly the gasket is no longer sealing. I see in the service manual that when replacing the pump you should "lubricate the top section of the seal diaphragm." My question is, what should I lubricate it with? I'm hoping this is the only issue, as I really don't want to have to replace the pump assembly just to get a gasket that seals. Thanks in advance!
GeoR1 jerH6 months ago

Thick grease, if you have a choice , Silicne grease. The best choice would be the version you buy to fix up water taps with

jerH GeoR16 months ago

Thanks...as it turned out the pump had burned itself out. Still, replacing the pump was a lot cheaper than a new washer!

mimi24 jerH1 year ago
You can use grease, but nine times out of ten the shaft is worn.
GeoR1 mimi246 months ago

Agree

LouwrensF7 months ago

Hi , My Fisher&Paykel washing machine MW612, stopped working and displayed beeping sound every second. I have replaced the whole computer and just replaced the rotor position sensor , but it still does the same . The fault code does not come up in my manual. PLEASE HELP>>>Cheers..Leon

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