Introduction: Samsung Intensity 2 U460 LCD Replacement

Picture of Samsung Intensity 2 U460 LCD Replacement


I recently had the need to replace my daughter's Samsung Intensity 2 lcd screen.  Her dog chewed on the phone causing the screen to crack.  Once that happened the screen was white and useless.  I found a replacement screen for her phone on ebay for around $30. Her phone was under a 2 year contract without insurance so she was stuck with either buying a new one for big bucks or letting me try to replace her lcd.  THIS INTRUCTABLE IS TO BE USED AS A LAST RESORT. IF YOU HAVE INSURANCE ON YOUR PHONE TAKE IT BACK TO THE DEALER FOR A NEW ONE. IF NOT IT CAN BE FIXED YOURSELF. JUST TAKE YOUR TIME AND DON'T FORCE ANYTHING ON THE PHONE.  IT WILL COME APART FAIRLY EASY IF YOU FOLLOW THESE INSTRUCTIONS. USE AT YOUR OWN RISK AND GOOD LUCK!

Step 1: The LCD

Picture of The LCD

This is what you are replacing.  You should have bought one that looks like this.  If your phone does not have an lcd like this then you may have a different phone.

Step 2: Take the Phone Apart.

Picture of Take the Phone Apart.

Tools needed:
A small eyeglass screw driver set.  The set will need both phillips and standard screw drivers.
A clean work area that is static free.  You should also have a nice bright light to work with.

Follow these steps in order and if you can take pictures with a digital camera along the way.  Just in case you forget how you took the phone apart.

1.  First take off the battery cover from back of phone.

2.  Remove the battery and set aside.

3.  Next with the phillips head screw driver.  Carefully remove the 6 (brass colored)  screws the surround the outer edge of the phone.  Set these screws aside in a spot that you can keep them together.  They are small and have to be used again as they came out.  You don't want to mix the screws up.

4.   Now very carefully and gently take a small standard screwdriver and slide it along the case of the phone.  You want to stick it in between  the grey outer case and the black inner part of the phone.  You want the screwdriver to be pointed away from you and gently pry out on the outter case as you work around the edge of the phone.  This will cause the internal clips to pop out so the you can remove the outer shell of the phone.  You will end up with the items shown in the photo.

Step 3: Disassembly Continued....

Picture of Disassembly Continued....

5.  Next you want to remove the 2 (silver colored) board screws and set them aside.  This will allow you to remove the green mother board of the phone.

6.  Now gently lift out the mother board of the phone.  BE VERY GENTLE WITH THIS!   The board is attached to the other side of the phone with a metal ribbon cable.  You will see many of these ribbon cables in the phone.  DO NOT bend them too far or pinch them.

7.  Fold the board down toward you.   Once you have the board detached from the base you will see the keyboard and key pad. 

Step 4: Removing Keyboard/pad

Picture of Removing Keyboard/pad

8.  Remove the flexable key board and set aside.  You will see a black lattice or grid type plastic underneath it.

9.  Ok now carefully slide the phone as if you were opening the phone to access the keyboard.  You will see 4 black screws.   You will access 2 of them through the black grid where the keyboard was sitting.  Unscrew the 4 black screws and set aside with keypad.

10. Close the slider and fold the green motherboard back over onto the keypad.  Temporarily re-install the 2 silver screws back into the motherboard to hold it in place.  Don't tighten them down too much as you will have to take them back out in a few steps.

Step 5: Accessing the LCD

Picture of Accessing the LCD

11.  Now you are halfway there!! Give yourself a pat on the back and take a 5 min break and get something to drink. :)

12.  Next with the phone still closed you want to take your small standard screwdriver and go along the edge of the outer case that covers the front of the phone where the lcd and number pad is. Do this just like you did on the back cover of the phone.  Start along the edge and slowly work your way around until the front cover of the phone pops off.  You will feel the internal factory clips pop as you go around.

13.  You should be able to see the back of the lcd and number pad now.

14.  In my picture you can see the lcd back, the speaker with ribbon cable and side buttons.  If you slide the phone into the open position you can fold the top half that has the motherboard over out of the way.  Do not bend the ribbon cables that you see.  There is a larger gold colored one that is for the number pad.  These ribbon cables must be gently lifted up away from the back of the lcd.  Try not to pull on them just lift them up.

Step 6: Removing the LCD

Picture of Removing the LCD

15.   Remove the green/blue tape that his holding down the ribbon cable lock bars and set aside.   Now gently take the small standard screwdriver and lift up on the brown lock bar that hold down the lcd's ribbon cable.  It will hinge up from the ribbon cables side. Then take the small screwdriver and genlty slide it under the ribbon cable next to where it plugs into the lock bar.  Slide the ribbon cable out and pull up on the cable until it comes unstuck from the green board. LOOK AT THE PHOTO YOURS SHOULD LOOK LIKE MINE.

16.  Next take the small standard screwdriver and pry out the lcd. Start at the corner noted in the photo and work around the edge until you get it lifted out.  It is held in there with some adhesive so be careful and take your time.  Once lifted out take a break.  :)

Step 7: Installing the New LCD

Picture of Installing the New LCD

17.  Ok so now lets put the new LCD into the phone.  Your new LCD will have a clear plastic film covering the screen.  Grab the blue or green tab and remove the clear screen cover and throw away. 

18.  Now on the ribbon cable where the cable sticks to the metal area on the green board may have a sticker on it.  Remove the sticker so the the ribbon cable will stick to the metal strip on the board. 

19.  YOU STILL HAVE NOT INSTALLED IT YET.   We are at the most important part of the new lcd installation.  Trust me you want to pay attention here, because if not you will have to take the phone apart again and thats not fun!!!  Ok insert the ribbon into the slot where you took the old ribbon out under the brown locking bar.  You must make sure that the ribbon goes in all the way so that the white line on the board is even with the white line on the ribbon.  Once you have it in push the brown locking bar back down locking the ribbon in place.

20.  Now attach the ribbon to the metal sticky tab on the board and then press the lcd into the frame.  You can now re-install the speaker ribbon back onto the back of the lcd along with the key board ribbon if you moved it out of the way. (when I did mine the black button fell out of the phone that you use on the front of the phone next to the screen.  There are 2 little black posts that this button sets behind under the speaker ribbon.  Just re-insert it and make sure that it is in correctly.)

21.  Once you have the LCD installed gently close the front face plate back onto the frame.  Insert the top part where the headphones would plug in first then squeeze the front cover back onto the frame working your way around the edge.  You will feel the factory clips snap back into place. 

22.  Remove the 2 silver motherboard screws and set aside.  Carefully lift the board out exposing the area where the keypad sits.

23.  Now slide the phone back open and put the 4 black screws back in where they belong.  Take the rubber keypad and put it back correctly onto the black grid face down. 

24.  Fold the motherboard back over and re-install the 2 silver screws. ALL OF THE SCREWS ONLY NEED TO BE TIGHTEND JUST BEYOND WHEN THEY GET FIRM.  DO NOT!!!!!!!!!!!!!   DO NOT!!!!!!!!!!!!!! OVER TIGHTEN THEM.  THEY WILL STRIP OUT VERY EASILY.

25.  Almost done.  Take the bottom outer case and starting at one end  snap it in place all the way around untill all the factory clips are back snapped in.   Re-install the 6 brass colored outer edge screws.  Insert the battery and battery cover.

26.  Now cross your fingers and hope that when you power it on you see the home screen.  If you don't and you see a black screen then you did not insert the lcd's ribbon far enough so that the white lines where aligned.  They must be perfect.  I know because I took my phone apart several times before I got it right.

I hope that this instructable helped you.  I searched the internet and did not locate any instructions for screen replacement for the Inensity 2.   Peace. 


beanbeandood (author)2017-05-14

This has been so helpful!! Wouldn't have done it without you. How can I show you my gratitude for these great and helpful instructions?

sig7707 (author)2015-02-19

Yes you can replace the ribbon cable. It locks on both ends. Just make sure the lines are together.

789Nrtwain (author)2015-02-17

I accidentally broke the ribbon that connects the motherboard.

Is that easily replaceable as well?

KarlE1 (author)2014-12-10

Awesome instructions! I had ordered a new lcd and flex cable too. I ended up replacing both pieces and found that my cable was ripped. Didn't take much more to put that in other than the lock tab swivels the opposite way. It just pops off the motherboard and away you go. Thanks for your help! My son is happy he got his "new" phone back!!

Rager (author)2014-04-21

I recently damaged the screen on my Intensity 2. D'oh, I didn't think of getting a replacement LCD. I bought a used phone and was going to pull the screen.

The LCD tape adhesive was very strong, to the point I might break the tape or have to use a razor or heat to remove it. I then just swapped my motherboard (and all my info) into the used phone. The end of the screen tape just plugs into the mobo.

I reassembled everything and put a battery in it, and got a poor display then a white screen. Grrr. I forgot to put the first six screws back in. Put 'em in and whatever connection was needed, it did boot to the proper display. Thanks for your post!

August59 (author)2014-02-28

Is there a need to apply new adhesive between glass and the new lcd?

sig7707 (author)August592014-02-28

No. I didn't add any to mine.

August59 (author)sig77072014-02-28

Thanks, I wasn't sure because both videos that I viewed did not show it applying any addition adhesive.

The place I order my lcd from asked that I test the lcd before applying the glue between the lcd and digitizer glass(?).

This was the reason for my question since I do not have to replace the "outer" piece of glass. suspect that there will be adhesive left in place if there is any at all!

Thanks again!

Dersky99 (author)2013-09-12

I agree! Great instructions. I used this for my Samsung Intensity III. Everything was the same except there are 5 screws to get to the LCD and as white100 said "the mother board is latched to the case near the earphone plug and the microphone". It's nice to have my phone back.
Thank you.

sig7707 (author)Dersky992013-09-15

Great glad this one is getting more mileage.

surrender2 (author)sig77072013-09-18

Hi had a question regarding taking the phone apart.... my defect is a little different as my phone was laying screen down on a ledge and an ice cube somehow landed near it...i picked up phone few minutes later and the screen was milky white. Ive tried all the gimmicks out there and the only thing that got accomplished was the keypad will light up on the slide out put not the screen. So...i don't know if the circuit board needs to be opened and cleaned or it blew the screen ....but i have serious information on that phone that i need off and my last ditch effort is to take it apart and clean the circuit board with alcohol and hope for the best. Was wondering if all the instructions you are giving will accomplish that for me? just curious

sig7707 (author)surrender22013-09-21

Well my instructable will replace the screen. Your data should either be stored on a SIM card or on the on-board memory. You can plug that phone into a computer and pull your information off of it.
When I replaced the screen it was a milky white like you described.
if you really like the phone it would not hurt to try to replace the screen

myssiemc (author)2013-05-16

Great instructions, but my locking bar came off when I was installing the new ribbon, is the blue/green tape enough to keep it in place and work or any ideas what I should do? The locking bar is still intact, just no longer attached to the phone.

white100 (author)2013-02-27

Thanks for the great instructions. I have never seen any instruction better than this. I replaced an LCD in the intensity 3 like Jrock17.

Almost same with the instruction except that the mother board is latched to the case near the earphone plug and the microphone. It works perfectly!

sig7707 (author)white1002013-02-28

Thanks for the nice comments.glad I could help.

scroll2099 (author)2013-01-05

Thank you so much. Love all the details. Worked great on my Intensity 2.

sig7707 (author)scroll20992013-01-05

Glad I could help

Jrock17 (author)2012-12-27

Thanks for the great instructions. I had to replace an LCD in the Intensity 3.

Almost identical, except 5 black screws to hold case on......and the locking bar for the LCD cable is lifts very easily by hand ( fingernail). Other than that, everything is exactly the same.

Thanks again, hope this helps anyone considering replacing the LCD in an Intensity 3.

twentyfour (author)2012-11-20

If my "flex" cable is ripped, should that affect my screen working or not? I replaced the LCD screen, but cannot get the screen to light up.

sig7707 (author)twentyfour2012-11-20

If your cable is ripped then it will not work. Sorry.

mjbuc (author)2012-10-06

Thanks sig7707. Third time was a charm! I must not've had the cable in right because I had to repeat before I got the screen to turn on, still better then bying a new phone!

sig7707 (author)mjbuc2012-10-07

Don't feel bad. I had to do mine 3 times as well. :)

Vveary (author)2012-09-23

Your wonderful detaied accurate instructions save yet another person great expense. I and many others are truly greatfull for your generious efforts. Everything was just as you explained it. Great, great job. We need more people like you out here. thank you!!

JoeW01 (author)2012-07-22

Awesome! A smartphone repair place wanted $100 to fix my daughter's phone. $15 on Amazon and some patience got her screen back. I had her help me so she could do it herself next time (maybe there won't be a next time - ha!)

TaylBomb (author)2012-07-18

Thanks a lot! this was very simple and easy to follow "instructable"!!! Saved me a lot of money and headache! Awesome thanks again!!!

sig7707 (author)TaylBomb2012-07-21

Hey your welcome. Glad I could help.

vidavivace (author)2012-07-04

These instructions are wonderful! Thanks to you I was able to save my phone and $280! Thanks for the help!

sig7707 (author)vidavivace2012-07-04

Hey glad I could help. Just view the world as if each broken item was made from Legos and you can put anything back together. :)

sharminm (author)2012-06-21

i replaced the lcd screen and display is great but now the front keypad doesn't work and I can power it on and see who is calling but can't answer...Help! Any ideas?

sig7707 (author)sharminm2012-06-21

Look at step 5 again. The larger ribbon cable is for the keypad. Make sure that the lines are lined up like shown.

larryreid75 (author)2012-06-04

Fantastic 'how to'! Followed each step and had no issues. Thanks!!!

sig7707 (author)larryreid752012-06-04

Thanks for all the nice words. Glad I could help.

soohyun2222 (author)2012-05-28

My flex cable snapped and I need to reinstall it.
Your post was a lot help and I was able to get to separate my cell phone into two.
One part of the flex cable is glued on to the LCD screen and other part goes in to the mother board but I don't know how to access it.
Can you help me to access the motherboard part?
Would it be okay for me to apply force to take off the flex cable that is glued on to the LCD?
Do I need to buy a glue?

sig7707 (author)soohyun22222012-05-30

Hi. On Step 5 you can see all 3 of the "flex" or ribbon cables. Are you talking about the one that is very wide? That is lightly glued to the back of the LCD screen. You can just gently peel it off from the LCD. Don't worry about gluing it back there should be enough adhesive left on it. If I can be of further help just ask. :)

shlomon (author)2012-03-25

Thanks I have the Schu 460 but it worked almost the same. It is working now. Thanks alot. I think I forgot to take off the plastic on the new lcd but it seems to make no difference just some barely visible part #

joe0307 (author)2012-03-24

Recently replaced Intensity 2 screen and your help was great. Reason for replacement, left phone in pants pocket in washing machine. After replacing the screen everything works except for the bluetooth. The symbol on the phone lights up indicating power on but it wouldn't connect with my car nor could I pair it.
Any ideas about that? Could I have done something during the screen replacement?
Thanks, Joe

sig7707 (author)joe03072012-03-24


Sorry I don't know about that one. The only thing I can think of is that there is a bluetooth antenna in the case somewhere on the board. Maybe that was disconnected. I don't know what to tell you to look for though. That's one of the issues I have with this phone is that you can't find any schematics for it. My instructable is from trial and error.

nickg432 (author)2012-03-11

My sister is in an electric wheelchair, and constantly drops her Samsung Intensity II. Yesterday, she dropped it on the floor, and backed up to pick it up. little did she know, the phone slid right under her tire. she ran over the phone with her 500lb wheelchair, and the screen snapped off. the ribbon cable was ripped right out of the screen and the connector pins were ripped of the ribbon cable. is there any way to fix this issue?

sig7707 (author)nickg4322012-03-11

That sounds like a tough one. You could look on Ebay and find a phone that is broken in a different way than yours and scavenge the parts out of your to put in the other one. Most stuff either unplugs or unscrews. That may be your best option. Check with your provider they may have a better fix for you as well. Sometimes they will upgrade for free if you are at the end of your contract. Good luck.

mitchoe (author)2012-03-07

Instructions were great! No problems at all. I did have to fight the screen to get it out though, it came out in pieces, first the backing, and then the screen and border material. Otherwise, everything went perfect. Thanks....

kazoni (author)2012-02-21

Instructions were perfect! I was able to get the screen replaced no problem at all. Hardest part was holding the slider halfway open to get at that last screw behind the screen section.

kathybrj (author)2012-02-21

Another big THANK YOU!!! Did this project in one shot. Your instructions were clear and easy to follow. Great job!!

doitmyselfsometimes (author)2012-02-19

This still works great. Got my LCD off Ebay for $21.00, followed instructions, Wife ran over this phone with the car broke the screen, now it works fine. It is so small to work with, but followed instructions and it all worked great - thanks for information like this really helps save money for us.

bigjim9400 (author)2012-01-08

Thanks for the help!!!

bdwirka (author)2011-12-26

Incredible--I've had to replace my 16 year-old son's LCD a SECOND time in 3 1/2 months! Thanks once again sig7707!

jbrownfield1 (author)2011-12-12

That was great! The most difficult step for me was figuring out where the cases seperated to open the darn thing up! Your descriptions were right on. One thing....the blue/green tape that goes over the lcd and button ribbon connections's sitting here in front of me. I forgot that step- putting it back over the connection. is it necessary? I thank you again. Joe.

sig7707 (author)jbrownfield12011-12-13

It's probably not necessary. I believe that it is there to hold down the brown locking doors at the end of the ribbon cable. Glad I could help.

khodges1 (author)2011-11-17

THANKS FOR POSTING THIS,I'm not good at this type of thing but I took my time and aside from 1 stripped screw,worked the first time.Thanks again

sig7707 (author)khodges12011-11-17

Glad that it helped you. Take the stripped screw and dip it into some model glue then re-insert it. That should repair the threads enough to hold.

Zloulias (author)2011-11-09

I just put the new screen in, and it only goes white when i turn it on. Did i do something wrong? Or is the phone done for?

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