Six Simple Ways to Fix the "Open Tray Error" for XBOX 360's

Picture of Six Simple Ways to Fix the
           Click below for a video tutorial:


PLEASE READ THIS: Before reading this, make sure the problem is your xbox and not the disc simply by putting a different disc into your xbox 360.
           If your like me, you obviously have and xbox 360 that has or has had the "open tray error". This error is when you have a disc in your xbox 360 and it doesn't "see" it and it displays the message "open tray" as if there isn't a disc in your xbox. There is also an error just like this but when you put a disc in the xbox makes two clicks. I call this error the "double click error".
           Anyway, in this instructable I will teach you six simple ways to fix these error that I have tried, and every one of them has worked for me at least once.
           Not all of these will work at one time, and then work at another. So try them all, at least one of them will work. But if your in a hurry try Fix 5 (Step 5) for the open tray error and fix 6 (step 6) for the double click error because they have worked the best for me the most times.
            Sorry about the pictures, they wouldn't really help so I didn't take them. But any way, let's get started

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Step 1: Fix 1: Blow some air into the disc drive

Picture of Fix 1: Blow some air into the disc drive
This is probably the simplest fix. But has worked for me.
          What you'll want to do is open up your disc drive, (where the disc goes) and blow some air into the space that let's you see into the xbox itself. I think this sometimes works because dust or something gets on the laser that reads the disc, and by blowing some air into the space, you remove that dust.
Sreyo (author) 1 year ago
Click below for a video tutorial!

lewisf2 months ago

knocking method worked a treat for me

Friendly tip: The Open Tray Error, Double-Click Error, and Multiple-Click Errors are all a sign of a damaged drive. The problem is that after a while most if not all Xbox 360 Drives tend to get a scratch on the laser. I had my Xbox for two years and then I got this problem. All I did was get my laser replaced and boom! No problems. It's been another 1 and a half years now and still nothing, but I expect to have to replace the laser within the next year. So I recommend only trying to blow air into the drive. If that doesn't work, just get your laser replaced. It cost me only 200 Rand (less than $30) to have it done.

Dude, your one comment has helped me more than all these instructions. Thanks!

Dude, your one comment has helped me more than all these instructions. Thanks!

Sreyo (author)  Hereditary Gamer2 years ago
I actually just did some of these for like a month and I haven't had a problem for like a year. I've had my XBOX for 2 or maybe 3 years and I haven't had to get a new laser.

I also have never used my xbox in the vertical position so yea, i'd recommend keeping it horizontal.
kscott876 months ago

i get to the end of a game and the error pops up disc unreadable... anyone know how to fix this?

sparkyuiop6 months ago

"Open Tray" is not an error, it is what the Xbox displays when there is no disk in the drive or the disk cannot be read! The fault is caused by a failing laser diode and ideally needs to be replaced which is quite simple to do and inexpensive.

You can Poo-Tube it and mess with the variable resistors but it only buys some time if you are successful and is not a permanent fix.

What you are doing is (in effect) cleaning the laser lens and if that is all it is then it will of course work. Certainly it is the first thing to check but all you need is a lightly damp cotton bud and gently give it a few wipes. Don't use cleaning agents or chemicals and don't leave it wet.

mikeysan1 year ago
This method totally worked for me!
I blew some compressed air out of a can into the xbox while the DVD tray was open. Be careful to keep the can upright, otherwise you could discharge liquid into your unit.

I actually used this method to fix the DVD player in my truck as well!

My friend had this issue with his Xbox 360 Slim (the newer version). I tried realigning the laser rails, calibrating the potentiometer, cleaning the lens, and many of the not so helpful (but occasionally successful) whacking, blowing, shaking methods you suggested. Most of the time, doing all that won't alleviate the problem, but temporarily relieve it. I suggest going to the root of the problem and spend a little time and a few bucks getting a replacement laser (or drive) like I did. After removing the old laser, desoldering the anti-static blob on the new one (very important), and installing it, I was met with fist-pump and DIY point worthy success. :) You can find many tutorials on Youtube detailing installation and taking apart an Xbox.
Sreyo (author) 2 years ago
Just got banned from Live the other day until 12/31/9999.

Note to self, don't mod the avatar skin color...
I usually throw a fit, yell at the machine, unplug/replug and if that doesn't work I hit the thing and it usually works... Not the right way but it works... for now... hahaha
rbrookins3 years ago
Thank You this method worked for us. I just purchased Saints Row the Third for my son and we had a open tray error. Was about to take it to a computer geek, and I tried this first...THANKS AGAIN!! ROBYN N DYLAN
Oh, another thing: Having your Xbox in the vertical standing position is not the best thing for the drive. If you can, try and keep it in the horizontal lying position.