It only goes so far as necessary to swap out the front section of the phone to fix a broken screen.
I'm opting to fix this myself altho the phone is covered by insurance because the insurance deductible is $100 and the spare part on eBay is only $50.
If I wanted to be even cheaper, I could just cover the screen in a piece of clear packaging tape and continue using it indefinitely. The functionality of the phone is still intact.
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It's still operational, but sharper than it was.
The positive take -- it's a good excuse to do surgery on my new(ish) phone!







































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Fortunately I didn't have to purchase a new screen, I was able to use the screen from another HTC hero 2 phone that I replaced a few months ago using the warranty. This fix it cost me $0.00 out of pocket at this time, who could beat that?!?!? Just a suggestion to others out there......When possible keep your old phone, you never know when/if it will come in handy as spare parts!
Thanks again!!!!!!