957Views11Replies

Author Options:

Can't login in app Answered

Great site but I am unable to login with Facebook or email from within the app. 

11 Replies

user
dtrystman (author)2017-05-16
user
tomatoskins (author)dtrystman2017-05-17

Please refer to this forum post by one of our developers about the retirement of our app: https://www.instructables.com/community/Native-iOS...

Troy (tomatoskins)

Community Manager

Select as Best AnswerUndo Best Answer

user
MattUSB (author)2017-06-01

There is a real problem with the App, because it is still "forced" by mobile browsers. Perhaps since it has been retired, it should be actually retired. Maybe a banner updated and placed onto the app itself would help, because my tablet and phone always try to force me to use the app instead of allowing me to just browse the site.

Select as Best AnswerUndo Best Answer

user
djohnson57 (author)2017-03-24

so 2 year old problem and still exists.....

Select as Best AnswerUndo Best Answer

user
nramirez10 (author)2016-11-10

has a fix for this been found? I have the same log in problems and same error messages. This has been going on since april for me, I even tried emailing app devs some time ago and this was all i got out of it...

Select as Best AnswerUndo Best Answer

user
AlbertoR57 (author)2016-09-15
user
VladimirsS (author)2016-09-07

The same for me. It always says 'Error while loading Instructables. Please reload and check your internet connection'.

Select as Best AnswerUndo Best Answer

user
StevenV69 (author)2016-08-28

Exactly the same issue. I am a premium member and I can't sign in under my google account on the app. Not the best experience.

Select as Best AnswerUndo Best Answer

user
ababin (author)2016-04-16

I am having the same issue as well. I usually use the Google login while in a browser but this isn't an option in the app (heaven knows why... it's an Android app. I know OAuth is a pain in the ass but Google provides libraries for that kind of thing). I can't login to the app at all because in addition to the Facebook login not working, it won't accept my username and password.

The fact that someone was having this issue over a year ago and it's still happening is a little disappointing. I can still view instructables in the app but I want to be able to view my favorites without having to search for them.

Select as Best AnswerUndo Best Answer

user
wdamm1 (author)2016-04-14

same problem here … I'm not able to login in the app via Facebook. Some time ago it was possible. It always says that there was an error loading instructables, I Rebootet my cellphone and reinstalled the app, but it didn't worked

Select as Best AnswerUndo Best Answer

user
WUVIE (author)2015-01-23

Hello Ssouthern, I see that your message was posted earlier this month, I hope you have been able to resolve this issue.

If not, you can always send an email to service@instructables.com

:-)

Select as Best AnswerUndo Best Answer