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Commenting Issue... Answered

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     Howdy there!

     NK here, with a new problem with the comments. Up until recently all was going well with commenting, until all of a sudden, a bug popped up where one click did not post a comment. You have to double click now to post. This can be frustrating because the user may not notice the comment hasn't posted, and leave the page, and the comment disappears. On the other hand, someone may click to many times to post a comment, and cause multiple copies of the same comment to be posted. This can be quite bothersome...

     This issue occurs on Google Chrome, Puffin, and Internet Explorer. Commenting is impossible on iOS 7 Safari, which can also be bothersome...

     Thanks for taking the time to read this report. I would appreciate any suggestions.

-Thanks, Nerfrock'

25 Replies

user
mikeasaurus (author)2014-06-05

Make sure you have the latest version of your browser, with no browser add-ons installed.

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user
Kiteman (author)mikeasaurus2014-06-05

I am also getting the needs two clicks to post issue, on four different machines - one android, three Windows.

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user
Brooklyntonia (author)Kiteman2014-10-05

I'm having this issue on my mac in chrome and on two iPads.

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user
nerfrocketeer (author)Kiteman2014-06-05

I see, maybe this is something I should notify service about...?

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Kiteman (author)nerfrocketeer2014-06-06

No need, Mikeasaurus is staff.

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user
nerfrocketeer (author)Kiteman2014-06-08

I know, thought it might still be neccessary. :)

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Kiteman (author)nerfrocketeer2014-06-08

Not really, he's often the one monitoring the service@ emails.

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nerfrocketeer (author)Kiteman2014-06-10

Oh, well I didn't know that...

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user

I wanted to report this since last couple of days. I have the latest Internet Explorer IE11 and I am also facing the problem nerfrocketeer reported. This occurs especially when you try to reply a comment. But it aalso happens sometimes with the main comment box.

I just clicked twice to post this comment.

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user

Indeed, well this is more widespread than I expected.

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user

See the http trace on IE11, looks like the document not modified status code. The first line is first click . Rest are traced upon second click and successful post.

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user

Yeah, well all of said browsers are at the latest OS, no add-ons. I checked. Thanks though.

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user
dpizetta (author)2014-09-24

The same for me. Didn't work, all browsers are up to date and no ad-on installed. Including this post, I have to click twice :(

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JM1999 (author)dpizetta2014-09-24

Sometimes my commenting system falls over completely.

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JM1999 (author)dpizetta2014-09-24

Sometimes my commenting system falls over completely.

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nerfrocketeer (author)JM19992014-09-25

I can see that, you posted this comment twice! :P XD

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JM1999 (author)nerfrocketeer2014-09-25

Oops, I didn't realize that :$

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user
nerfrocketeer (author)dpizetta2014-09-25

Yeah. :( Safari, Chrome, Int. Ex., Firefox, Puffin, etc...

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Downunder35m (author)2014-09-24

This problem is ongoing and AFAIK not solved.
Sometimes it is related to server works but for a user a "backend error" does not mean anything.
Would be great to see the problem addressed some day....

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dpizetta (author)nerfrocketeer2014-09-25

Some comparison to not post the same thing any times would be nice too. Sometimes you click but you navigator, or the internet, or anything else do not answer, and when answer they put all identical comments together.

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