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I paid a long time a go. Do I have have to pay again
Thanks
Jerry 

10 Replies

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ndidier (author)2015-11-02

I became a pro-member toady. I can access my account (thus i am logged in and the account is life) but can't download.

I am always asked whether I want to go pro. Should I pay again

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Kiteman (author)ndidier2015-11-02

It can sometimes take a few hours, or even a day for Pro abilities to work their way through the system.

If you're worried, drop an email to service@instructables.com with as much relevant detail as you can, and they will sort it for you. Be aware, though, that they are in California, and still in bed as I type this message.

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mhz-radio (author)Kiteman2015-12-11

I paid for pro in November - Still unable to download PDF's.

Jack

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tomatoskins (author)mhz-radio2015-12-11

It looks like you're account is set to Pro. On a desktop when you click download in the top left hand corner does it not bring you to a page to download the PDF? If not, send an email to service@instructables.com and the support team and get to the bottom of it.

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Yonatan24 (author)tomatoskins2015-12-13

It shows that you're PRO...

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mhz-radio (author)2015-11-15

I paid for pro but can't download the PDF's. I'm in the learning phase and will post a build once I'm a bit more experienced. I need the download function to work.

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Kiteman (author)mhz-radio2015-11-15

If you have *just* paid, relax for a while - it can take a few hours for the system to register your new status.

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cw87 (author)2015-09-23

I have paid for a pro membership but can't download.

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Kiteman (author)2014-11-12

Pro membership does expire, so you have to pay again, but you can keep it topped up for free if you post cool instructables that get featured.

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Kiteman (author)2014-11-12

Pro membership does expire, so you have to pay again, but you can keep it topped up for free if you post cool instructables that get featured.

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