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Mistakenly pay Answered

Hello. Today I paid the account by credit card. But mistakenly pressed the "pay" for the second time. Money withdrawn from your credit card a second time?

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6 Replies

user
Kiteman (author)2010-04-05

Check your credit card account to see?

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Nikolenko (author)Kiteman2010-04-05

I can't. Couse all bank close today. Can you see whether you get two payments?

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Kiteman (author)Nikolenko2010-04-05

Your credit card service centre is open 24/7, no matter what day, but you could try contacting Canida or Randofo.

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Nikolenko (author)Kiteman2010-04-05

I`m from Ukraine.Today is a holiday and all banks are closed.

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Kiteman (author)Nikolenko2010-04-05

All credit cards have non-stop customer services.  Maybe you don't mean "credit card"? 

Maybe you mean "debit card"?

Anyway, send a message to Canida or Randofo, and they should be able to help.

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NachoMahma (author)2010-04-05

.  As Kiteman said, you should be able to check your CC statement online. It may take a few days for the charges to show up.
.  If you did get charged twice, contact someone on the About page. I can't tell who would handle something like this, but Randy Sarafan and Sarah James both have "Community" in their title, so I'd start there.

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