My ASUS computer reinstalled windows and now all the documents, data, settings I've put on my computer is gone? Answered
I'm freaking out! I'm a high school student with 2 AP classes and my computer seems to be completely wiped, the documents, settings, EVERYTHING! I have an ASUS K55a laptop. It's about 3 years old. Earlier today my browser (Internet Explorer) was acting funny so I tried to shut down my laptop. It wouldn't do anything so I tried again by trying restart. It eventually shut down but when I tried to start it again a page came up saying something about windows is malfunctioning or something like that. It gave me the option to "start normally" or diagnose and address the issues. I picked the latter. Then it started updating and it said it would take about 20 minutes. I waited and when I came back, the computer was restarting itself, updating, restarting itself, updating, restarting itself, updating ... It wouldn't stop and the keyboard wouldn't work so I took out the battery. When I started it again it started doing the same thing and I had to quit a few programs using control alt delete. That's where I am now. I tried to do a system restore but it says there are no points to restore to. Is all my work lost? Please help!