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Newegg . Answered

Newegg is making me mad. I ordered a huge order and it split it up because some parts were heave (i.e. my speakers) but all the lighter parts (motherboard,graphics card etc.) came in a different order. But apperently one of them has the right credit card information and the other doesnt. And this makes me mad. And so here i am to vent. Your welcome.

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Burf (author)2010-07-26

I've ordered quite a bit of stuff from Newegg and they were very responsive to any complaints (2) that I ever had.

Give them a call at their toll free number and explain the problem, that worked to my benefit both times,

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Neweggsupport (author)Burf2010-07-27

Dear Burf, First and foremost, I would like to apologize for any inconvenience this is caused. I would like to offer my assistance in this matter. Please do not hesitate to contact me at Maverick.b.Iniguez@Newegg.com or call me at 1800-390-1119 ext 25062 Newegg.com

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Kiteman (author)Neweggsupport2010-07-27

(Is this the real "Newegg", or a fake?)

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user

That's the real Newegg, and also one of he reasons that every geek I know orders from them first. How many other companies have CS that hunts you down and fixes your problem? ;-)

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user

Gosh.

(Trundles off to check them out...)

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Neweggsupport (author)Kiteman2010-07-29

Yes, this is the real Newegg.com. -Please do not hesitate to contact me at Maverick.b.Iniguez@Newegg.com or call me at 1800-390-1119 ext 25062 Newegg.com

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Burf (author)Kiteman2010-07-27

I don't have a clue, but I know it isn't intended for me. My problems were quickly resolved months ago. I assume that was intended for octopus.

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octopuscabbage (author)Burf2010-07-26

I did that. They think they mightve solved it. But its still saying "processing" Like it has for the past 5 days......

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