Printer Error 0x00000006: HELP! Answered
I have just purchased a Samsung SCX-4300 printer and it works fine on my shared computer (uses windows XP). However, when I try to install it on my laptop (windows vista), it says "ready" but then when I try to open the properties or print a test page it keeps on saying "Error 0x00000006" I have googled it but to no avail. Does anyone have any advice? I have the pictures below. I think the problem lies within the two computers communicating with each other. The computer can access the Public folder and when I make changes within the public folder the computer detects them, so they are definatley 'talking to each other,' but when I click "Add a new printer" in the printer folder, it says "No printers found, despite the fact I have a functioning Canon printer which my laptop can access with ease. I manually add the Samsung printer and it works fine until I click "print test page." That is when the "Error 0x00000006" message appears. I'm no expert in computers, so if someone knows what the solution is can they answer in plain english and not complicated technical language please? Thankyou! Oh and 1 more thing: I don't think it's anything to do with the drivers as the printer is BRAND NEW.