143Views4Replies

Author Options:

Pro Membership Answered

At 9 am CST today I paid for Pro Membership via Paypal. However when I log in and go to profile, it does not see that I am a Pro Member; therefore, I cannot download. I received an automated response to the e-mail to service but this did not answer questions. How long should it take before my account becomes a Pro Member where I can download. I want to to be patient but I also would like to get started on my project.

Any advice or help would be appreciated.

Gracias,

Dr. Juan

4 Replies

user
Abbaheart (author)2012-06-02

Ok I sent an email to support and posted a topic here. It has now been about 2 days since I bought the 2 year subscription to pro membership.

Any chance of helping me out?

Select as Best AnswerUndo Best Answer

user
canucksgirl (author)Abbaheart2012-06-02

I just replied to you on your topic page.

Select as Best AnswerUndo Best Answer

user
jslivka (author)2012-06-01

Yes, Jessy, I am. A nice and polite young man named Matthew sent me an e-mail this morning and it looks like I am ready to go. Thanks.

Select as Best AnswerUndo Best Answer

user
jessyratfink (author)2012-06-01

Sometimes it can take just a little while - but it looks like you're fine now! Once you get a "pro" badge you're good to go. :D

Select as Best AnswerUndo Best Answer