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Pro Membership not working Answered

Good Morning/Afternoon,

I recently signed up for a Pro Membership ($49.95 USD) and did the email confirmation. I've cleared my browser cache but when I try to download an Instructable a message box pops up saying that is a pro feature. Please help.

Username: mslorach

Kind Regards,

Mark Slorach.

5 Replies

user
Jonsev (author)2015-06-07

Same problem here.

Two mail later and still no communication with the support.

KR

Jonas Sevelin

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user
mslorach (author)Jonsev2015-06-08

I was really impressed with the quick response (and solution) in my case given the time difference between here (Australia - east coast) and the America - west coast.

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user
Kiteman (author)Jonsev2015-06-07

They have weekends in California, same as the rest of us...

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user
tomatoskins (author)2015-06-01

Mark,

We can defiantly assist you with any issues regarding Pro Membership. If you could please contact us over at support@instructables.com we can get it all sorted out.

Troy aka tomatoskins

-Your friendly neighborhood Instructables staff

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mslorach (author)tomatoskins2015-06-01

Troy,

Thank you for your reply. Will drop a line to the email address you suggested.

Regards, Mark.

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