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What's wrong with my Axolotl? Answered

I got a Axolotl today (I named it Neptune). I don't know if it's a boy or girl yet. I don't know why but at first Neptune wasn't moving around as much but it might be from just being in a new environment. What my question is I went to check on Neptune and noticed it had white spots all over it. Neptune has white spots on it's body, mostly it's sides. I pictures I attached aren't very good I know but my room isn't lit really bright and I don't know if you can really see Neptune. I'm really worried, I don't want Neptune to die in a few days from when I got it. Does anyone know why Neptune has spots on it? Or what I could do? It's a brand new tank, I boiled all the planets so there's nothing on it, and the water has been cycling for 4 days. It's 20 gallons and the person at the pet store who carries them said it should cycle for at least 24 hours. I'm really worried, please help.



Water Temp?

The fluoride that's in the water? Or other pisons


Enough Air (Oxygen)

Should have tried first, read a lot, set everything up correctly - then get the animal.
And as with the last 2 requests for these animals: We are not a zoo here, there are dedicated websites for them, like the Rick linked for you.

But seeing you got from a healthy animal to an almost dead one in a few hours makes me wonder how set the tank up....
Let me guess: get the animal, fill the new tank with water from the tap and dump the poor thing in?

She DID say "It's a brand new tank, I boiled all the planets so
there's nothing on it, and the water has been cycling for 4 days. It's
20 gallons and the person at the pet store who carries them said it
should cycle for at least 24 hours"...

which sounds pretty much like she has prepped the tank, at least to some extent

I had to ask because I know just from simple fish that water from the tap can be really harmful - even after running through a pump for a few days.
Had to replace cracked tanks, got new ones and in the beginning I always lost some fish when they got into a new tank.
The dinosaur like animals are more sensitive than fish, especially when it comes to changing the enviroment entirely.
I had the best survival rates in new tanks by following a simple but time consuming procedure:
If possible use rainwater to fill the tank, or water from a creek know to be of drinking quality.
If tap water is used boil it once and let it sit outside the tank for a few days - you might need a few buckets for that.
Fill the tank with water but also the gravel, decorations and everything else that is not living.
Let the pump clean the water for at least three days and let the air supply run as well.
Clean the pump and filter properly with warm water - no cleaners or soap, a brush is ok though.
Now you add some plants to the tank, preferable with these weighted pots that include some soil already.
If after two weeks the plants look healthy you can add some fish after checking all the vital levels with a test kit.

Tap water is always treated and unless you have some plants to make healthy water out of it there will be remains of the chemicals used.
Some water conditioners provide a faster clean of the water - but again they only work properly with some plants in the tank and if the filter is cleaned before adding animals or fish

Actually my water is not town water. Its artesan water so theres no chemicals in it. Its actually better for Axolotl's. And it turns out my pH was really low so I'm getting that up to date. Neptune is better though, its been receiving salt baths and its in the fridge.

If there is one thing I know about artesian water than that it is old, stale, without oxygen and often loaded with dissolved minerals.
Good for drinking, not so good to put living things in it.
People buy this water bottled because of the high mineral content ;)
Collect enough rainwater for the next water change as otherwise your troubles will start from scratch.

The minerals are good for the axolotl's. I talked to someone who's raised them and she said that artesian water is best for them. And we actual haul the water, it's not from our well. And I've put all kinds of aquatic life in there; fish mostly. The women I talked to said rain water isn't the best water to use for Axolotl's. She's always used artesian water because she's lost none in that water. It's not old or stale, is has oxygen, and it has good minerals for aquatic life, including Axolotl's.

See, minerals ARE chemicals.

Axolotl water NEEDS NaCl, MgSO4.7H2O and NaHCO3

in small amounts. What nasty chemicals. Sodium Chloride, Magnesium Sulphate heptahydrate and Calcium carbonate !

Or Table salt, Epsom Salt and Washing soda. In VERY small amounts, but they need it.

As artesian water is drawn, it contains little dissolved oxygen, is DU35's point. Presumably you have a bubbler in the tank pushing oxygen into the water ?

There are LOTS of chemicals in Artesian water wells, all sorts of different carbonates and mineral salts.

There won't be chlorine, but there may well be nitrates. Your pH is really low, because of acids in the water. Acids are chemicals too.

Actually, there are no chemicals in Artesian water. And we haul the water, it's not from our well. And actually when we tested the water, the nitrates was where it should be. And actually our water is weak, not from acid, but from hauling it from one well to ours. It has no acid in the water.

Sorry, you need some remedial chemistry lessons ! Distilled, pure water, pure H20 has a pH of 7.00 at 25 C, if its pH is less than 7, it has acid in it.

1. I never took chemistry. 2. The water level was at 7 exact. It has to be a bit higher for an Axolotl.

I read Rick's link in depth after posting my comment. Water quality is as you say central to keeping these little buggers happy isn't it ?

Thanks. I now know a lot more about water conditioning, that Axolotls don't like flowing water, that distressed Axolotls tails curl at the ends. Pity more people don't read it......