88Views2Replies

Author Options:

email images not displaying Answered

I'm not getting images in my Instructables newsletter emails. Almost all of them are broken except for the We're Hiring graphic. The links in the image placeholders work. But without the images I'm not inspired, so I don't bother to click and follow the link. I have no problem with any other emails from other websites. I'm using Outlook 2007 on Windows Vista. (Please don't suggest using a different email program.)

I've added Instructables to my "Safe Sender" list and "Safe Domain" list. What's going on?

Discussions

0
user
impied

1 year ago

Hey!

We recently switched to serving our images securely (over https), and a quick google search suggests that you need to change some settings to show secure images in Outlook 2007. Check out this link: : https://support2.constantcontact.com/articles/SupportFAQ/2152?l=en_US
Scroll to the section labeled "Outlook 2007, 2010, and 2013 - Secure Images", and hopefully you'll see pictures again!

Hey!

I'm right now having the same problem with the Apple Mail client on OS X. This is recent. No other site's emails have this problem so it is definitely something you're doing, which doesn't surprise me. I think the least you can do is provide a simple link to 'View in Browser', like most email subscriptions do. I usually click the button anyway since the browser is a better experience.

Weather & Time Magic Mirror 50%.jpg

Nope. Tried all that, several times. Perhaps the secure server is too secure?