126Views1Replies

Author Options:

problems with adobe illustrator Answered

Maybe someone faced with a similar problem.
Worked with the file in Adobe Illustrator. In the process, wanted once again to save the file, put it on save, display a message about lack of memory, it was found that the working memory of 400 MB, although confident 20-15 GB is always there. Something went wrong. Closed a few programs opened and again put the file on save. actually tab of the file looked as if the file was successfully saved, closed it and Illustrator and set the computer to restart. After a reboot the file is not opened. Displayed a sign which read: "Cant open the illustration. Could not complete the requested operation" and when you click ok a blank space. Tell me , what do I do in this situation ?

2 Replies

user
gmoon (author)2017-10-21

I haven't used Illustrator for awhile, but I do use Lightroom CC and Photoshop CC practically every week.

All Adobe products seem to share a common interface for preferences. Go to Preferences -> Performance and check on Memory Usage. Maybe it's set to low memory usage...

Select as Best AnswerUndo Best Answer

user
KentG13 (author)2017-10-19

Hi, I use illustrator but never have faced this problem. I do believe this isn't the best place to ask, you should probably contact Adobe.com or use Reddit for faster help.

I hope you find your answer soon.

Select as Best AnswerUndo Best Answer